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Accountable for driving innovation and operational excellence from ideation to delivery for small to moderate scale, complex, high value initiatives and parts of larger initiatives that impact the delivery of products and services to the internal and external environment.
Job Responsibility:
Evaluating, designing, and implementing new innovative ideas and strategies
Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth
Tracking progress against key milestones, and creating and implementing value-based metrics and analysis to measure outcomes
Delivering quantitative and qualitative analyses with slide presentations and storytelling that will simplify complex problems into simple for solutions for leadership to weigh in on
Assisting in creating executive level readouts and presentation materials for leadership
Developing dashboards to be leveraged by key stakeholders to monitor performance of our business
Conducting deep dive analytics to identify opportunities for innovation and process improvement
Performing root cause analysis and ad hoc research to diagnose gaps in our workflow and patient experience
Simplifying complex datasets and identifying actionable insights that drive value
Requirements:
5+ years of experience in a role that involves strategic problem solving or new product development or in management consulting
5+ years of demonstrated organizational skills (e.g. project management experience or managing cross-team/department initiatives with demonstrated success)
5+ years supporting cross-functional teams in a matrixed environment
Bachelor's degree required
Masters degree preferred, but not required
Nice to have:
Demonstrated relationship management skills at the senior level
capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously
Demonstrated leadership with relevant initiatives: Business process, enterprise business project strategic planning and analysis, risk management, public health, process improvement (e.g., Lean Six Sigma certification), management/consulting
Demonstrated superior business process, project management
Demonstrated experience successfully implementing change in complex organizations
Experience with enterprise-wide and/or cross-functional large scale initiatives including Gen AI products with high degree of complexity
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
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