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As a senior leader on our team, you will be responsible for the overall health, performance, and reliability of our infrastructure, driving initiatives that maximize compute capacity and directly support our critical AI objectives. This role is a blend of strategic leadership and hands-on technical ownership. You will leverage your deep Site Reliability Engineering (SRE) expertise to build robust systems, lead high-stakes technical escalations, and champion customer success.
Job Responsibility:
Lead and Manage Infrastructure: Oversee the operation and reliability of our advanced AI compute infrastructure, defining strategy and setting a high bar for operational excellence
Drive Technical Ownership: Act as the primary owner for critical infrastructure systems, ensuring uptime, performance, and capacity are consistently optimized
Handle High-Stakes Escalations: Serve as the final point of contact for complex customer and engineering escalations, providing expert-level, hands-on support and driving issues to a rapid and complete resolution
Champion Reliability and Automation: Leverage your SRE experience to develop and implement robust monitoring, alerting, and automation solutions, reducing manual toil and preventing future issues
Collaborate and Strategize: Partner with cross-functional teams, including engineering and product, to align on long-term infrastructure strategy and support future AI initiatives
Innovate and Improve: Continuously evaluate and improve existing processes, tools, and technologies to enhance system reliability and operational efficiency
Requirements:
Technical Leadership: 15+ years of experience in managing and operating complex compute infrastructure, with a minimum of 5 years in a senior or leadership role
SRE and Operations Expertise: A strong background as a Site Reliability Engineer or in a similar role, with a proven track record of managing large-scale, mission-critical systems
Deep Systems Knowledge: Expert-level proficiency in Linux-based systems, Python scripting, and command-line tools for system administration and automation
Troubleshooting Acumen: Exceptional ability to lead and resolve complex technical challenges under pressure, especially during customer or engineering escalations
On-Call Leadership: Proven experience managing an on-call rotation and responding to 24/7 technical incidents
Communication: Excellent communication and leadership skills, with the ability to effectively mentor junior team members and communicate complex technical concepts to a diverse audience