Manager – ACAS Provider Contract Testing, CVS Health

CVS Health

Location:
United States, Work at Home, Connecticut

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

66330.00 - 145860.00 USD / Year

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Job Description:

Manager – Aetna Claim Adjudication System (ACAS) Provider Contract Testing to join our Testing Center of Excellence (TCOE). This role is pivotal in managing day-to-day testing operations for provider and commercial contracts, ensuring SLA adherence, inventory tracking, and seamless coordination with subject matter experts (SMEs) and analysts. The ideal candidate will be highly organized, detail-oriented, and capable of driving operational excellence in a fast-paced environment.

Job Responsibility:

Manage daily testing operations, ensuring smooth execution of all planned activities
Track and maintain inventory of test cases, environments, and data sets
Monitor and enforce adherence to Service Level Agreements (SLAs) for testing deliverables
Identify risks to timelines and proactively implement mitigation strategies
Act as the primary liaison between testing teams, SMEs, and business analysts
Facilitate cross-functional collaboration to resolve issues and maintain delivery quality
Maintain governance standards for testing processes and documentation
Prepare and present operational metrics and status reports to leadership
Handle escalations promptly and ensure timely resolution of defects and blockers
Identify process gaps and recommend improvements to enhance efficiency and accuracy

Requirements:

3+ years in testing operations, quality assurance, or related functions
3+ years of proven experience in managing day-to-day operations and SLA compliance
3+ years of proficiency in tracking tools and reporting dashboards
Bachelor's degree required or equivalent work experience
Strong work ethic
Self-starter
Thrives in a dynamic, collaborative environment

Nice to have:

Familiarity with healthcare domain, provider contracts, and claims systems
Experience with test management tools and automation frameworks
Knowledge of Agile methodologies and continuous delivery practices
Strong organizational and time management skills
Excellent communication and stakeholder management abilities

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 23, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Manager – ACAS Provider Contract Testing