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Management Trainee

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Philippines , Boracay

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

Job Responsibility:

  • Coordinates and implements accounting work and projects as assigned
  • Coordinates, implements, and follows up on audits for all areas of property operations
  • Complies with Federal and State laws applying to operations procedures
  • Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Analyzes information and evaluates results to choose the best solution and solve problems
  • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data
  • Balances ledgers
  • Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
  • Evaluates if discipline teams are meeting service needs and provides feedback to teams
  • Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place
  • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities
  • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken
  • Works with team to put sustainable work processes and systems in place that support the execution of the strategy
  • Reviews reports and financial statements to determine operations performance against budget
  • Communicates a clear and consistent message regarding departmental goals to produce desired results
  • Provides excellent customer service by being readily available/approachable for all customers and guests
  • Takes proactive approaches when dealing with customers and guest concerns
  • Extends professionalism and courtesy to customers and guests at all times
  • Responds timely to customer service department request
  • Ensures all team members meet or exceed all hospitality requirements
  • Supports annual quality audits
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Implements property emergency plan
  • Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS
  • Implements and sustains property accident prevention programs
  • Follows property-specific recovery plans
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Demonstrates self-confidence, energy and enthusiasm
  • Manages group or interpersonal conflict
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
  • Manages time and possesses organizational skills
  • Presents ideas, expectations and information in a concise, organized manner
  • Uses problem solving methodology for decision making and follow up
  • Makes calls if necessary

Requirements:

  • High school diploma or GED
  • 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Additional Information:

Job Posted:
April 17, 2026

Employment Type:
Fulltime
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