Managed Services Operations Specialist

• Monitor security access and identify security incidents using Security Information and Event Management (SIEM) tools
• Ensure continuity and availability of the modular platform components and security systems required
• Perform initial analysis and investigation of security alerts to differentiate false positives from true incidents. This includes understanding attack vectors, malware behavior, and the potential impact of different types of threats
• Document security incidents and actions taken in response
• Escalate complex incidents to higher-level SOC threat responders and experts for further analysis and resolution, working in partnership with the L2 Central SOC teams and other SOCs
• Participate in developing incident response protocols and procedures

• At least 1 year of experience working in an industry standard SOC in security analysis/incident handling and security monitoring
• Experience or at least knowledge of Cloud technologies (Azure preferred)
• Experienced in SIEM (Sentinel, Splunk, QRadar Chronicle, McAfee, CryptoSIM, Logsign etc.) and SOAR products
• Knowledgeable in security topics such as next gen firewalls (Fortinet, PaloAlto, CheckPoint) and other network security devices and software such as WAF, DLP, anti-virus/anti-malware, threat intelligence, etc.
• General understanding of attacker tools, tactics and techniques and referencing on MITRE ATT&CK, knowledge of MITRE Shield
• Familiar with tools for malware analysis, open-source threat Intelligence and SOAR
• Detail-oriented, problem-solving mindset with critical and analytical thinking
• Ethical integrity, good at teamwork, responsible and highly motivated
• Result-oriented, inquisitive, eager to learn new threats, technologies, and security practices
• Fluent in English to read and interpret global reports and technical articles published in the field of cybersecurity
• Bachelor’s Degree in engineering departments (preferably Electronics or Computer Engineering)
• Preferably with security certifications as a SOC analyst, CompTIA Security+, CEH
• Preferably with networking certifications such as CCNA or equivalent
• MD-102 and SC-200 certifications are a big plus

MD-102 and SC-200 certifications are a big plus

• Hybrid working regime 2 days from the office, 3 days remote
• Special discounts for Vodafone employees, Friends & Family offers
• Demo telephone subscription - unlimited (voice and data)
• Voucher for the purchase of a mobile phone
• Medical subscription to a top private clinic & other medical benefits
• Insurance for hospitalization and surgical interventions
• Life insurance
• Meal tickets
• Bookster subscription
• Participation in development programs and challenging projects in the leadership area
• Access to internal Wellbeing & Recognition events
• Extra vacation days (for seniority, special events, volunteering)
• You will benefit from specializations in your field of activity, through programs based on modern training methods and systems