Managed Services Information Security Analyst Job at NTT DATA (Hyderabad)

Job Description

The Managed Services Information Security Analyst is a seasoned subject matter expert, responsible for working with security tools and other security teams to monitor, analyze, interpret and report on the incoming client data for the purpose of delivering security information and recommendations to the clients, enabling the organization to deliver the contracted security services. This role includes performing tasks such as security incident detection and response, security event reporting, threat hunting, content maintenance (tuning) and interacting with clients to ensure their understanding of the information generated, recommending client system changes as well as answering security related queries from the clients.

Job Responsibility

Works as part of a global Cyber Defense Centre (CDC) team that works 24/7 on rotational shifts
Works with client stakeholders and relevant internal teams to tune the MSSP platform and client SIEM to enable more efficient detection, analysis and reporting
Monitors security tools to review and analyze security logs from client environments
Generates continuous improvement ideas for supported security tools/technologies, to enable improvements to the company services, employee experience and client experience
Adheres to SOPs, customer Run Books and standard processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standards
Utilizes and documents best practices and amends existing documentation as required
Identifies opportunities to make automations which will help the clients and security delivery teams
Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics
Utilizes a broad range of skills in LAN technologies, Windows and Linux O/S's, and general security infrastructure
Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required
Performs defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information
Undertakes threat hunting activities across both individual client estates, as well as cross client hunting
Manages unresolved incidents and follows up until incidents are resolved
Works closely with client delivery teams to support their activities related to client delivery
Cooperates closely with colleagues to share knowledge and build a cohesive and effective team environment, benefiting the individual, the business and the client
Performs any other related task as required

Requirements

Seasoned knowledge on implementation and monitoring of a company supported SIEM or security tools/technologies/concepts
Seasoned knowledge on security architecture, worked across different security technologies
Seasoned knowledge and understanding of the operation of modern computer systems and networks and how they can be compromised
Displays excellent customer service orientation and pro-active thinking
Displays problem solving abilities and is highly driven and self-organized
Excellent attention to detail
Excellent analytical and logical thinking
Excellent spoken and written communication abilities
Team player with the ability to work well with others and in group with colleagues and stakeholders
Ability to remain calm in pressurized situations
Ability to keep current on emerging trends and new technologies in area of specialization
Bachelor's degree or relevant qualification in Information Technology or Computing or a related field
Security certifications such as (but not limited to) AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar
Certification in different networking technologies such as CCNA, JNCIA, ACCA, PCNSA, CCSA is advantageous
Seasoned experience in SOC Analysis Operations
Seasoned experience in SIEM usage for investigations
Seasoned experience in Security technologies such as (but not limited to) Firewall, IPS, IDS, Proxy
Seasoned experience in dealing with technical support to clients
Seasoned experience in handling security incidents end to end
Seasoned experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots and other security tools
Seasoned experience in Security Analysis or Engineering preferably gained within a global services organization

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Managed Services Information Security Analyst

Job Description

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