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This role combines client care and regional care team management, offering variety and responsibility in equal measure. You will be coordinating live-in carers with clients across Kent, Surrey and Sussex. Looking after a small group of families to ensure the best carer is matched to their needs and overseeing the process from initial enquiry through to placement.
Job Responsibility:
Manage live-in care services for clients across Kent, Sussex & Surrey
Conduct home visits, care reviews, and audits to maintain high standards
Build strong relationships with clients, families, and healthcare professionals
Resolve concerns promptly and ensure client satisfaction
Support assessments for new clients and develop tailored care plans
Liaise with the sales team to ensure smooth on boarding
Promote services within the community and identify growth opportunities
Supervise and support carers in your region
Conduct performance reviews and ensure mandatory training compliance
Recruit, train, and retain high-quality carers
Host virtual drop-in sessions for carers
Requirements:
Experience in healthcare at any level but with the ability to work unsupervised, on your own initiative, managing a diary and sometimes working under pressure with competing priorities
Strong understanding of CQC regulations and putting together care plans and/or risk assessments
Excellent communication, time management, and IT skills
Ability to work independently and manage a busy schedule
Clean UK driving licence and own car
Level 3 Health & Social Care - desirable but not essential