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This role supports a large-scale, secure e-commerce and data-exchange environment that operates across on-premises and cloud infrastructures. The Managed File Transfer Administrator is responsible for administering, supporting, and enhancing secure file transfer platforms that enable mission-critical business operations. This position offers the opportunity to work in a highly secure, technically complex environment supporting enterprise-scale data exchange and e-commerce operations. It is well suited for professionals who thrive in operational ownership roles, enjoy solving complex technical challenges, and want to work remotely while supporting nationally impactful systems.
Job Responsibility:
Perform operations and administration support for managed file transfer platforms in on-premises UNIX (Solaris/Linux) and AWS Linux environments
Administer and support enterprise secure file transfer solutions, including Axway Secure Transport, SFTP, and IBM Connect:Direct
Provide build, deployment, and operational support, including troubleshooting, incident resolution, and root cause analysis
Execute change management activities, implementing approved changes in accordance with established CM processes
Monitor system performance, availability, and security, ensuring compliance with operational and security standards
Support SSL/TLS certificate management, encryption standards, and secure data transmission practices
Collaborate with cross-functional technical and business teams to support specialized IT solutions
Manage assigned tasks and projects independently, including customer communications and status updates
Participate in off-hours, weekend, and on-call support rotations as required
Requirements:
U.S. Citizenship is required
Ability to pass an enhanced background screening, including criminal, financial, and drug screening
Ability to obtain and maintain a Public Trust clearance
Strong UNIX systems administration experience, Solaris and Linux
Strong AWS cloud experience, including services such as EC2, S3, Lambda, Step Functions, CloudWatch, CloudTrail, and EKS or ECS
Hands-on experience administering Axway Secure Transport, SFTP platforms, and IBM Connect:Direct
Proficiency in scripting and automation, including Shell, Bash, Python, and Ansible
Experience with CI/CD pipelines and DevOps methodologies
Infrastructure as Code experience using AWS CDK, CloudFormation, or Terraform
Working knowledge of containerization and orchestration technologies, Docker and Kubernetes
Experience managing SSL, TLS, certificates, and data encryption
Basic understanding of networking concepts and protocols
Bachelor's degree in Computer Science or a related field with a minimum of five years of relevant experience or High school diploma with ten or more years of directly related experience
Strong interpersonal, communication, and documentation skills
Proven ability to work effectively in a dynamic, cross-organizational team environment
Demonstrated diplomacy, influencing skills, and professional judgment
Strong organizational skills with the ability to manage multiple priorities
Customer-focused mindset with a commitment to operational excellence