Male Spa Attendant

• Maintain Cleanliness and Standards: Ensure the locker rooms, workout areas, pool area, and gym are clean, well-maintained, and in line with spa standards
• Guest Interaction: Provide courteous, professional service to all guests, responding promptly to inquiries and ensuring maximum customer satisfaction and comfort
• Compliance: Adhere to all Four Seasons policies, procedures, and standards of conduct
• Set-Up and Maintenance: Set up and maintain all areas of the spa, including refreshments, locker rooms, relaxation lounge, fitness center, pool area, and terrace
• Handle all guest interactions with the highest level of hospitality, accommodating special requests and resolving complaints swiftly
• Assist guests with any inquiries related to spa services
• Escort guests to their spa appointments when necessary, ensuring they have all necessary information and assisting with any pre- or post-service needs
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Work harmoniously and professionally with co-workers and supervisors to ensure smooth operations and effective communication within the team
• Assist guests with the use and setup of fitness machines, spa areas, locker rooms, and the pool area, ensuring all equipment and spaces are clean ready for use
• Retrieve, fold, and organize towels
• Assist with the transport of clean and dirty laundry to and from the laundry area
• Retrieve, deliver, and store products as needed, ensuring that all supplies are readily available for both guests and staff
• This includes continuously restocking locker supplies, robes, towels, sandals, tea, water, snacks, etc
• Maintain the cleanliness and organization of the relaxation area, including ensuring it is properly stocked with refreshments, and any other necessary items
• Assist with collecting dirty laundry from therapists and transport it to the main laundry area to ensure a continuous flow of clean linens
• Regularly clean and sanitize locker rooms, bathrooms, and showers to maintain a high standard of cleanliness and hygiene
• Perform continuous cleaning and upkeep of the pool area, terrace and fitness center, including floors, equipment, and other surfaces, ensuring the environment is both hygienic and inviting for guests
• Ensure constant availability of locker supplies, robes, towels, and sandals by monitoring stock levels and restocking as needed throughout the day
• Assist in the washing, folding, and organization of towels and robes
• Ensure clean linens are always available for guests and staff

• Strong attention to detail and commitment to cleanliness
• Ability to work efficiently and multitask in a fast-paced environment
• Previous housekeeping or spa experience preferred, but not required
• Excellent communication and customer service skills
• Ability to lift and carry heavy items, including towels and cleaning supplies
• Comfortable working in both a team environment and independently
• Ability to stand, walk, and bend for long periods
• Comfortable lifting and carrying up to 25 lbs (towels, cleaning supplies, etc.)
• Ability to work in a fast-paced environment while maintaining a positive attitude
• 6 months in hospitality industry work and or fitness, health club related work

Previous housekeeping or spa experience preferred, but not required

• Medical, Dental, vision, and 401k retirement Benefit Plan
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted rates for Marta and parking