Major & Complex Loss Technical Claims Adjuster, Lawes Consulting Group

Lawes Consulting Group

Location:
United Kingdom

Category:
Insurance

Contract Type:
Not provided

Salary:

50000.00 - 55000.00 GBP / Year

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Job Description:

We are seeking an experienced Major & Complex Loss Technical Desk-Based Claims Adjuster to handle high-value, complex claims, including escape of oil and other major losses. This is a busy role with broad responsibilities, requiring technical expertise, strong judgment, and excellent client management skills from the comfort of your own home.

Job Responsibility:

Handle claims in line with company requirements and the demanding service standards of MCL clients
Ensure key performance indicator targets are achieved and maintained
Actively progress and control all cases
Understand and implement Company and client-specific procedures effectively
Ensure technical accuracy and produce high-quality reports
Build and maintain effective relationships with clients, brokers, and policyholders
Apply detailed knowledge of domestic and commercial claims, processes, and policy terms
Diagnose building defects accurately and identify appropriate remedial actions
Demonstrate knowledge of SME claims and contents claims handling
Oversee restoration procedures following fire, flood, or similar incidents
Direct investigations and apply advanced negotiation skills to achieve settlements
Apply legal principles to subrogation and achieve successful recoveries
Identify alternative mechanisms for settling claims and manage indemnity costs
Provide in-depth expert advice to customers, clients, and other loss adjusters
Conduct investigative interviews and ensure all correspondence meets service standards
Accurately record information in databases and adapt to changing departmental requirements

Requirements:

10+ years' experience within an adjusting company or insurer, including major losses
Proven track record in property claims
Ability to work under pressure in a fast-paced and changing environment
Dependability, persistence, and a flexible, adaptable approach
Minimum 2 years' experience in property claims management
Experience reviewing scopes of work, identifying errors or omissions, and adding value in claims reserving and movements
Effective communication skills and ability to deliver outcomes efficiently

Additional Information:

Job Posted:
September 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Major & Complex Loss Technical Claims Adjuster