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Major & Complex Loss Technical Claims Adjuster

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

50000.00 - 55000.00 GBP / Year
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Job Description:

We are seeking an experienced Major & Complex Loss Technical Desk-Based Claims Adjuster to handle high-value, complex claims, including escape of oil and other major losses. This is a busy role with broad responsibilities, requiring technical expertise, strong judgment, and excellent client management skills from the comfort of your own home.

Job Responsibility:

  • Handle claims in line with company requirements and the demanding service standards of MCL clients
  • Ensure key performance indicator targets are achieved and maintained
  • Actively progress and control all cases
  • Understand and implement Company and client-specific procedures effectively
  • Ensure technical accuracy and produce high-quality reports
  • Build and maintain effective relationships with clients, brokers, and policyholders
  • Apply detailed knowledge of domestic and commercial claims, processes, and policy terms
  • Diagnose building defects accurately and identify appropriate remedial actions
  • Demonstrate knowledge of SME claims and contents claims handling
  • Oversee restoration procedures following fire, flood, or similar incidents
  • Direct investigations and apply advanced negotiation skills to achieve settlements
  • Apply legal principles to subrogation and achieve successful recoveries
  • Identify alternative mechanisms for settling claims and manage indemnity costs
  • Provide in-depth expert advice to customers, clients, and other loss adjusters
  • Conduct investigative interviews and ensure all correspondence meets service standards
  • Accurately record information in databases and adapt to changing departmental requirements

Requirements:

  • 10+ years' experience within an adjusting company or insurer, including major losses
  • Proven track record in property claims
  • Ability to work under pressure in a fast-paced and changing environment
  • Dependability, persistence, and a flexible, adaptable approach
  • Minimum 2 years' experience in property claims management
  • Experience reviewing scopes of work, identifying errors or omissions, and adding value in claims reserving and movements
  • Effective communication skills and ability to deliver outcomes efficiently

Additional Information:

Job Posted:
September 23, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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