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Vodafone Logo Vodafone · Sales

Major Account Manager

Portugal, Lisboa · Job Posted March 12, 2026
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Job Description

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Job Responsibility

  • Focusing on new business and developing existing customer accounts for higher penetration through customer account management
  • Focusses on performing business dealings, negotiations and signing up contracts and identifying opportunities and strategies to win business from the customers
  • Reports to Sales Manager
  • Executes the timely delivery of sales activities, in line with sales targets, around customer acquisitions, customer retentions and customer care within assigned sales segment
  • Ensures that the sales solutions for customer needs and requirements are aligned to the Vodafone sales strategy
  • Plans and develops a customer specific strategy and business plan in line with Vodafone's product and service portfolio
  • May guide team in understanding the customer industry
  • Builds and maintains strong relations and works closely with internal stakeholders to deliver activities in response to internal/external business issues that impact upon revenue, cost or margin
  • Demonstrates strong communication skills and effectively interacts with wider stakeholder groups
  • Works effectively with colleagues to influence customers decisions through specific sales skills and product and industry knowledge
  • Uses best practice knowledge to provide thought leadership for delivery of negotiations and signing up contracts
  • Influences customer decisions through specific sales skills and product and industry knowledge
  • Cooperates with internal teams (e.g. Technology, Marketing, Commercial Management) on the preparation of individual business customer solutions based on customer requirements
  • May provide informal guidance to junior staff

Requirements

  • Bachelor's degree
  • Experience in telco sector
  • Experience in selling technical solutions and solid knowledge of the IT sector
  • High customer orientation
  • Planning and organising
  • Team and collaborative working
  • Effective relationships and networking
  • Effective communication and negotiation skills
  • Results focused
  • Thinking and acting strategically
  • Long life learning awareness
  • Driver’s license
  • English/Portuguese Language proficiency
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