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Villatel, a hospitality property management company, is in search of a Maintenance Technician for the resort in Melbourne Beach, FL. You will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. Your expertise in various trades, coupled with your flexibility and strong communication skills, is essential as you interact with guests and deliver exceptional maintenance services at our resort properties.
Job Responsibility:
Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeals of guest accommodations, common areas, and facilities
Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently
Interact with guests in a courteous and professional manner while addressing maintenance requests to provide timely and efficient solutions, ensuring guest satisfaction
Respond promptly to emergency maintenance situations, such as pluming leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and minimize potential damage to property
Implement preventative maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment
Maintain clear and open communication with guests, colleagues, and management regarding maintenance issues, work progress, and any potential impact on the guest experience
Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for everyone
Maintain accurate records of maintenance work, including work orders, repairs, inspections, and equipment for tracking and reporting purposes
Requirements:
Certified Pool Operator Certification
Ability to work collaboratively with colleagues and departments to achieve common goals and ensure guest satisfaction
Extensive experience and proficiency in multiple trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, preferable in the hospitality industry
Ability to adapt to changing priorities, work schedules, and guest demands in a face-paced environment
Strong interpersonal skills and the ability to communicate effectively with guests, colleagues, and management, demonstrating professionalism, empathy, and a customer satisfaction approach
Excellent troubleshooting skills and the ability to identify and resolve maintenance issues effectively and efficiently
Meticulous attention to detail ensuring the quality and thoroughness of maintenance work, as well as compliance with safety protocols and industry standards
Possession of relevant certifications, license, or qualifications in trades such as plumbing, electrical work, HVAC maintenance, and/or carpentry may be required
Available to work evenings, weekends, and holidays as required
Ability to lift and carry heavy objects weighing up to 50 pounds or more
Ability to bend, stoop, crouch, or crawl for extended periods in a confined space
Capable of standing and walking for extended periods
Capable of reaching, stretching, and maneuvering legs, arms, and hands
Good hand-eye coordination and manual dexterity
Stamina to perform tasks that require sustained effort or repetitive motions for extended periods of time