Maintenance Technician Job at Fairmont Le Manoir Richelieu (Rome)

Job Description

Our Maintenance Technician is a vital member of the Engineering & Facilities team, ensuring that all hotel systems, equipment, and physical assets operate efficiently, safely, and in line with the standards of a five-star luxury environment. This role is essential in upholding the hotel’s commitment to excellence, guest satisfaction, and operational continuity by delivering proactive and timely maintenance solutions. The Maintenance Technician works collaboratively across departments to ensure all guest areas and back-of-house spaces are maintained to the highest standards of functionality, appearance, and safety.

Job Responsibility

Performs regular inspections, preventive maintenance, and repair of mechanical, electrical, plumbing, HVAC, and other building systems
Responds promptly to maintenance requests from guests or departments, resolving issues efficiently while maintaining guest privacy and minimal disruption
Ensures all guest rooms, suites, public areas, and service areas are maintained in pristine condition in accordance with luxury hotel standards
Conducts routine checks and maintains equipment such as boilers, chillers, pumps, lighting systems, fire alarm systems, and elevators
Carries out carpentry, painting, and minor construction or repair work as needed to maintain aesthetic quality and structural integrity
Collaborates with external contractors and service providers, ensuring all works are completed safely and to required specifications
Maintains proper documentation of maintenance activities, inspections, and repairs in line with hotel protocols and regulatory compliance
Assists in energy-saving initiatives and monitors utility systems to support the hotel's sustainability goals
Upholds hotel safety and emergency procedures, including fire, life, and health safety systems, and participates in safety drills and audits
Supports the Engineering Supervisor and Director of Engineering in planning and executing renovation or upgrade projects
Keeps tools, workshop, and maintenance areas clean, organized, and stocked with necessary supplies
Adheres strictly to hotel policies, health and safety regulations, and legal compliance regarding maintenance operations
Demonstrates a guest-centric attitude and represents the hotel’s values in all interactions with guests and colleagues
Participates in departmental meetings and ongoing technical training to ensure up-to-date skills and knowledge

Requirements

Proven experience in a maintenance or engineering role, preferably within a luxury hotel or high-end property
Strong technical knowledge in at least two of the following: electrical, plumbing, HVAC, mechanical systems, or general building maintenance
Vocational training or certification in a relevant technical field is preferred
Familiarity with local building codes, safety regulations, and preventive maintenance practices
Ability to read technical manuals, blueprints, and system schematics
Physical ability to lift, carry, climb, and perform tasks requiring manual dexterity
Fluency in Italian is required
basic English proficiency is preferred for guest interaction and safety communication
Hands-on, proactive approach with excellent problem-solving and troubleshooting skills
Strong interpersonal and communication skills with a service-oriented mindset
High level of discretion, reliability, and personal integrity
Availability to work in shifts, including evenings, weekends, and holidays, based on operational needs
Legal right to work in Italy

What we offer

A competitive salary package
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world!

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Maintenance Technician

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