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Maintain our luxury place as a safe, welcoming and comfortable environment for all whom we host. Assist in the Management of the Maintenance function in the Hotel to 1). Protect and maintain owner investment; 2). Ensure safety and comfort of guests during their stay; 3). Allow staff to effectively and safely carry out their roles of caring for our guests.
Job Responsibility
Perform routine preventive maintenance across the hotel, ensuring top-quality conditions for our guests' comfort
Respond promptly to maintenance requests from various hotel departments to ensure smooth operations and guest satisfaction
Record meter readings and liaise with the Chief Engineer regarding options to improve energy management and conservation
Test and maintain fire alarms, emergency lighting, and other safety systems in accordance with local council and fire service regulations
Collaborate with the Chief Engineer on managing contractors, ensuring the work meets Company quality standards and manufacture specifications
Monitor the hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour
Be available to carry out emergency maintenance work outside of normal working hours, as required for : full power failure, evacuation fire system re-set and / or failure of mechanical systems
Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications
Work closely with Front Desk and Housekeeping teams to promptly address ‘down’ rooms and help ensure quick turnaround times for guest availability
Ensure the external areas of the hotel are neat and tidy and maintained in line with Company Brand standards
Maintain gym equipment in safe working order according to manufacturer specifications
Recommend to the Chief Engineer regarding procedures to improve the overall efficiency of the department
Carry out project work/prepare reports as requested by the Chief Engineer
Assist in the preparation of monthly Maintenance reports
Ensure that the Department establishes and maintains an ongoing quality improvement programme through use of TrustYou and hotel guest questionnaires
Requirements
Minimum 1 year of maintenance or similar industry experience
hotel or tourism background preferred but not essential
Trade qualifications, with knowledge of building compliance, risk management, and sustainability
Hands-on, practical role requiring strong problem-solving skills and logical, resourceful thinking
Self-motivated, proactive team player with a positive attitude and legal right to work in New Zealand
Previous experience working on the maintenance of hotels, fixed plant or equipment systems
Knowledge of preventive, predictive and reactive maintenance strategies
Good written and verbal communication skills
Self motivated person who takes a proactive approach to work and is punctual and reliable
Nice to have
hotel or tourism background preferred but not essential
What we offer
competitive pay
daily staff meals and dry-cleaned uniform and laundry allowance
anniversary stays with F&B credit to enjoy
unparalleled training, development and support from Accor leadership training programmes
Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network
opportunities for further development and worldwide career progression within Accor
Refer a friend incentive
Supportive and friendly working environment
EAP, well-being and mental health supports available
progressive policies, including 12 weeks paid parental leave, and rainbow inclusive policies and practices
Take part in social activities and community involvement initiatives through the year