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The Maintenance Technician supports the day-to-day maintenance, repair, safety, and overall care of Twin Farms’ buildings, equipment, grounds, and guest-facing spaces. This role is responsible for performing preventive and corrective maintenance, troubleshooting facility issues, completing repairs, assisting with renovations and light construction, and helping ensure the property remains safe, functional, and beautifully maintained for guests and team members. This position requires strong technical ability, sound judgment, flexibility, and a service-minded approach. The Maintenance Technician should be comfortable working independently, responding to changing operational needs, and maintaining a professional and discreet presence in a luxury hospitality environment.
Job Responsibility
Perform preventive and corrective maintenance on buildings, equipment, guest rooms, public areas, back-of-house spaces, and property systems
Troubleshoot and repair maintenance issues related to plumbing, electrical, HVAC, painting, carpentry, small appliances, and general building systems
Complete light-duty construction, renovation, repair, and installation projects as assigned
Inspect buildings, mechanical systems, equipment, and property areas to identify repair needs, safety concerns, or preventive maintenance opportunities
Accurately read, interpret, sketch, and update water, gas, electric, plumbing, building, and property as-built drawings as needed
Perform basic electrical troubleshooting and repairs within the scope of experience, training, and applicable regulations
Perform basic soldering and plumbing repairs
Run tests, document findings, complete reports, and follow technical procedures and manufacturer specifications
Respond to maintenance requests in a timely, professional, and guest-sensitive manner
Prioritize work orders while remaining flexible to urgent guest, operational, or safety-related needs
Work with contracted tradespeople, vendors, and service providers to support repairs, inspections, projects, and preventive maintenance
Assist in monitoring supplies, tools, materials, and equipment needed for maintenance operations
Follow all safety procedures, including proper use of tools, equipment, PPE, and safe work practices
Maintain familiarity with OSHA general industry safety expectations, including confined space awareness
Communicate clearly with supervisors, team members, vendors, contractors, and other departments
Maintain a clean, organized, and safe work area, including maintenance shops, vehicles, and storage areas
Support snow removal, seasonal property needs, event support, and emergency maintenance response as needed
Maintain confidentiality and professionalism when working in guest rooms, private areas, and staff spaces
Perform other duties as assigned
Requirements
Knowledge of materials, practices, tools, and safe work methods used in preventive and corrective maintenance of buildings and equipment
Familiarity with HVAC, painting, electrical, plumbing, general repair, renovation, and light construction
Basic understanding of electrical principles and theories
Ability to inspect, troubleshoot, repair, and maintain building systems and equipment
Ability to read and update water, gas, electric, plumbing, building, and property as-builts
Basic soldering skills
Ability to use experience and judgment to plan and complete a broad range of maintenance tasks with competing priorities
Ability to analyze and solve complex maintenance problems independently or in partnership with contracted tradespeople
Ability to run tests, document results, complete reports, and follow technical procedures
Strong organizational and prioritization skills, with the flexibility to adjust quickly to operational needs
Familiarity with OSHA general industry safety practices
confined space awareness preferred
Strong verbal communication skills, including the ability to provide and obtain clear information
Ability to communicate professionally with contractors, vendors, managers, team members, and guests
Strong interpersonal skills and a customer-oriented approach
Professional, positive, proactive, and discreet demeanor
Ability to maintain confidentiality and represent Twin Farms with professionalism
High school diploma, equivalent, or vocational/technical degree required
Valid driver's license with an acceptable driving record required
Minimum of three years of general maintenance experience in building, mechanical, HVAC, electrical, plumbing, and/or small appliance repair preferred
General maintenance experience in a hotel, resort, luxury property, or hospitality environment preferred
Familiarity with applicable local, state, and federal codes preferred
OSHA General Industry certification preferred
Water or wastewater operation training/certification a plus
Nice to have
confined space awareness
Water or wastewater operation training/certification a plus
What we offer
Health, dental, and vision insurance with employer contributions
Complimentary life insurance
401(k) retirement plan with employer match
Paid vacation, holidays, and sick time
Employee Assistance Program (EAP) with confidential support and resources
Relocation and travel assistance for select roles
Daily staff meal
Training, professional development, and tuition assistance