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The Maintenance Technician is responsible for serving customers and guests, maintaining the cleanliness, general maintenance, and repair of a premiere association's marina.
Job Responsibility:
Provides the highest level of customer and guest services
Provides Boater Assistance
Assist boats in departing and docking at the marina, as needed
Assist boaters launching and recovering boats from the fixed ramp, as needed
Assist transient boaters and collect receipts
Performs Inspections, Maintenance and Repairs
Maintain dock house, deck, walkways, pedestals, and related equipment
Monitor water and electrical services to the docks
Make routine defect repairs in a timely manner
Notify Dock Master of concerns, problems, and non-routine or specialized necessary repairs in a timely manner
Promotes Safety
Encourage participation in USCG courses and annual boat Inspections.
Monitor safety of personnel on and around the docks.
Develop and maintain contingency plans for hurricanes and floods. Coordinate plan execution with boaters.
Carries out routine cleaning duties that meet established standards for all community and marina related operations
this includes party deck and cypress lounge
Performs marina related duties to include waste disposal and facility sanitation
Works with Dock Master to identify and prioritize marina projects and repairs
Requirements:
High school diploma or general education degree (GED)
Two or more years related experience and/or training Or equivalent combination of education and experience
A positive attitude and the ability to communicate fluently and relate well to customers
Commercial awareness and an eye for detail in all aspects of work
Proficient swimmer preferred
Driver’s License
Customer Service – Responds promptly to customer needs
Solicits customer feedback to improve service
Responds to requests for service and assistance
Meets commitments
Oral Communication – Speaks clearly and persuasively in positive or negative situations
Listens and gets clarification
Responds well to questions
Written Communication – Writes clearly and informatively
Able to read and interpret written information
Professionalism – Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration regardless of their status or position
Accepts responsibility for own actions
Follows through on commitments.
Safety and Security – Observes safety and security procedures