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Our Home Improvement team plays a vital role in ensuring a quality living experience for all of our residents. Our specialists work closely with Groma’s own property management team to schedule and perform maintenance visits for our properties, ensure quality communication using our technology, and expand their knowledge and skill sets. The ideal candidate has experience in maintenance or handyman services, an eye for detail, a willingness to report any property issues, and a strong commitment to upholding the highest standards for Groma properties.
Job Responsibility:
Fulfill resident maintenance requests, often in their apartment with them present
Perform diagnostics, repairs and ensure the apartment is left clean and presentable
Ensure that all Groma brand cleanliness and safety standards are consistently met at each property
Complete detailed reporting of maintenance tasks as they are completed and communicating needs to the property management team via Slack channels
Maintain and upkeep all maintenance equipment, supplies, and products
Interact with residents professionally and patiently, addressing reasonable requests and complaints
Participate in the property operations emergency on-call rotation
Requirements:
Minimum two years experience in residential property maintenance
Strong knowledge of appliance diagnostics and repairs
Proficient in English (written and spoken)
Strong attention to detail and ability to follow instructions
Ability to work independently and efficiently
Candidates need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
Candidates must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)
Must be comfortable driving around Boston (a vehicle will be provided)
Basic computer skills, including the ability to navigate project management tools
What we offer:
Tool replacement (if broken on the job)
5% 401k match
High-quality health and dental insurance plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
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