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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Maintenance Technician

United States, Wisconsin Dells 16.00 - 18.00 USD / Hour · Job Posted February 20, 2026
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Job Description

The Maintenance Technician performs skilled maintenance and repair work to ensure all building systems, equipment, and facilities at Dellshire Resort operate safely, efficiently, and in excellent condition. This position requires a working knowledge of multiple trades including electrical, plumbing, HVAC, carpentry, and mechanical systems. The Maintenance Technician plays a key role in delivering exceptional guest experiences by responding promptly to maintenance requests and upholding the resort’s high standards of quality and service.

Job Responsibility

  • Perform preventive maintenance and repair tasks on mechanical, electrical, plumbing, HVAC, and building systems
  • Respond promptly to guest room and public area maintenance requests, ensuring timely and professional resolution
  • Conduct regular inspections of equipment, machinery, and resort facilities to identify and address maintenance needs
  • Assist with troubleshooting and repairing refrigeration systems, lighting, pumps, motors, and other mechanical components
  • Maintain accurate documentation of work performed through maintenance management systems (MMS or CMMS)
  • Support implementation of preventive maintenance programs and scheduled inspections
  • Collaborate with Engineering team members to complete projects and work orders efficiently
  • Ensure adherence to safety, sanitation, and brand standards across all maintenance activities
  • Assist with snow removal, landscaping support, and seasonal projects as needed
  • Respond to emergency situations such as power outages, leaks, or system malfunctions with urgency and professionalism
  • Maintain the workshop, equipment, and tools in clean and safe condition
  • Support capital project work and installations under the direction of the Chief Engineer or Engineering Supervisor
  • Perform other duties and special projects as assigned

Requirements

  • High school diploma or equivalent required
  • technical or trade school training preferred
  • Minimum 2–4 years of general maintenance or engineering experience in a hotel, resort, or commercial property
  • Strong knowledge of building systems including electrical, plumbing, HVAC, and mechanical operations
  • Ability to use hand and power tools safely and effectively
  • Familiarity with work order systems and preventive maintenance programs
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and customer service abilities
  • Ability to work independently or as part of a team in a fast-paced environment
  • EPA or related technical certification preferred (HVAC, electrical, or plumbing)

Nice to have

EPA or related technical certification preferred (HVAC, electrical, or plumbing)

What we offer

  • Comprehensive health, dental, and vision coverage
  • Paid time off and holidays
  • 401(k) with employer match
  • Associate recognition programs
  • Exclusive discounts and family perks
  • Free employee meal daily
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