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We are looking for an experienced Team Leader to join a well-established construction company near Romford. This is a fantastic opportunity for someone who thrives in a leadership role and enjoys managing people and processes. You will lead a small team within the repairs department, ensuring smooth operations and excellent customer service.
Job Responsibility:
Lead and motivate a team of 5 Administrators to deliver high-quality service
Oversee scheduling and diary management for responsive and planned maintenance works
Ensure efficient allocation of jobs and resources using the in-house system
Monitor team performance and provide guidance, training, and support where needed
Manage material orders and stock control to keep projects on track
Maintain accurate records and update Excel spreadsheets for reporting purposes
Handle client communications via phone and email, ensuring timely responses
Oversee all administrative processes related to customer orders and repairs
Requirements:
Previous experience within construction or property maintenance (ideally social housing)
Experience working with schedule of rates
Strong organisational skills and ability to manage multiple priorities
Excellent communication and leadership qualities
Proficiency in Microsoft Office, especially Excel
A proactive, problem-solving mindset with attention to detail
What we offer:
28 days of annual leave
Access to a pension scheme
Onsite parking
Friendly working environment with regular team lunches