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Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a country haven — less than an hour from London — sculpted over centuries by ancient heather, woodland and meadow. We are now looking for a Maintenance Support to join our lovely Engineering team.
Job Responsibility:
Carry out pre-arrival checks of hotel rooms, suites and cottages, ensuring all fixtures, fittings, and equipment are functioning correctly
Identify and resolve minor maintenance issues where possible, ensuring rooms are operational and safe for guest use
Check lighting, plumbing, heating, cooling and all electrical items are in full working order
Report any faults, damages, or larger Engineering requirements promptly to the Engineering Manager or Assistant Manager
Ensure any identified issues are logged clearly and followed up where required
Support general Engineering tasks across the property as directed by the Engineering management
Maintain a strong attention to detail to ensure all checks are thorough and consistent
Work efficiently under pressure, particularly during busy changeover periods, to meet operational deadlines
Work alongside other departments offering support as and when required
Be aware of duty of care and adhere to health and safety legislation, policies and procedures
Be familiar with property safety, first aid, fire and emergency procedures and operate equipment safely and sensibly
Requirements:
Carry out pre-arrival checks of hotel rooms, suites and cottages, ensuring all fixtures, fittings, and equipment are functioning correctly
Identify and resolve minor maintenance issues where possible, ensuring rooms are operational and safe for guest use
Check lighting, plumbing, heating, cooling and all electrical items are in full working order
Report any faults, damages, or larger Engineering requirements promptly to the Engineering Manager or Assistant Manager
Ensure any identified issues are logged clearly and followed up where required
Support general Engineering tasks across the property as directed by the Engineering management
Maintain a strong attention to detail to ensure all checks are thorough and consistent
Work efficiently under pressure, particularly during busy changeover periods, to meet operational deadlines
Work alongside other departments offering support as and when required
Be aware of duty of care and adhere to health and safety legislation, policies and procedures
Be familiar with property safety, first aid, fire and emergency procedures and operate equipment safely and sensibly
What we offer:
Basic Salary of £26,500 PA
Tronc (Allocation for 2025 was £7,800+ per annum/ person based on full time hours)
Increased holiday allowance
Vitality healthcare cover
Employee assistance programme
Life assurance scheme (from day one, covering up to 2x your annual salary)