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We are seeking an experienced and motivated Maintenance Supervisor to lead a multi‑skilled trades team in delivering high-quality, customer‑focused maintenance services. You will play a key role in ensuring that all works are completed on time, within budget, and to the required standards, while upholding safety, quality and performance expectations. This is an excellent opportunity for someone with strong leadership capability, a solid technical background, and a passion for service excellence.
Job Responsibility
Lead, motivate and support the maintenance team to deliver effective, customer-focused services
Manage team recruitment, training, performance and development in line with company policies
Ensure all maintenance activities are carried out safely and responsibly, with attention to cleanliness, noise and dust control
Oversee work scheduling, productivity and the achievement of key performance indicators
Conduct property inspections, prepare detailed reports and produce specifications for works
Authorise works, variations and invoices within agreed limits
Ensure all operational ICT systems are accurately and promptly updated
Monitor sub-contractors to ensure compliance with standards and performance targets
Carry out van stock audits and equipment checks
Support and monitor health and safety processes, including training requirements and risk assessments
Investigate and respond to customer feedback and identify opportunities for service improvement
Participate in flexible working patterns and standby duty rotas as required
Promote robust governance, safeguarding, risk management and equality standards across the service
Requirements
Experience managing a multi‑disciplinary maintenance or trades team
Strong understanding of safeguarding, health and safety, and contractor management
Ability to manage change and challenges constructively
Strong ICT skills with the ability to interpret and report on financial and performance data
Up-to-date knowledge of building maintenance practices and developments
Excellent communication, negotiation and customer service skills
Relevant professional qualification or equivalent experience