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Maintenance Supervisors are responsible for the overall maintenance and upkeep of community grounds, facilities, streets, equipment, and utility systems at an individual property. Additionally, they supervise and oversee individual community maintenance team members.
Job Responsibility:
Follows-up on work assignments to ensure efficient, thorough completion of assigned work orders
Assists with the selection of all contractual services as requested
monitors on-site contractors
Completes regular inspections of resident sites throughout the community
Assists in move-in procedures including resale inspection authorizations, commencement inventory checklists, lot modifications, maintenance of model home exteriors until sold, and insurance of supervisory presence over contractors and at time of move-in
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Establishes and prioritizes daily work of maintenance team
Prioritizes and resolves community service requests, including maintaining records of types and frequency of service requests received
Assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities
Performs water testing and other maintenance duties related to a well-water system or on-site water meters, including taking water samples, if applicable
Collaborates with the Community Manager to establish emergency maintenance on-call schedule
Performs duties in a safe manner, adhering to all safety procedures and properly using safety equipment
Assists with maintenance issues regarding new homes as directed
Maintains vehicle/equipment maintenance logs and ensures proper maintenance of community vehicles
Coordinates and ensures completion of routine maintenance and minor emergency repairs
Ensures safe storage of hazardous chemicals and/or equipment
Prepares all maintenance-related logs in accordance of the Operations Manual
Reviews exterior improvement and tree maintenance/removal requests
Maintains inventory of equipment, tools, and supplies, including making purchases with approval and while adhering to budget guidelines
Meets with Community Manager daily to report on the status of all scheduled maintenance work, notifying the manager of any hazardous conditions and recommended solutions
Issues resident rule reminders and violation notices
follows-up as needed
Assists Community Manager with aspects of the capital expenditure program, including reviewing budget variances as needed
Other duties as assigned
Requirements:
High School Diploma or GED (Required)
2 years in experience with general maintenance techniques, repair work, and grounds (Required)
6 months in previous supervisory experience (Preferred)
6 months in demonstrated knowledge of plumbing, electrical, construction, pool, and grounds maintenance (Required)
Ability to fluently read, write and speak English and Spanish (Preferred)
Proficient in operating various hand tools and power equipment
Excellent organizational skills
Good verbal and written communication skills
Basic computer proficiency including the ability to use the Microsoft Office Suite, email, and internet
Ability to respond to community needs during non-business hours
Must have a valid driver's license
Nice to have:
6 months in previous supervisory experience
Ability to fluently read, write and speak English and Spanish
What we offer:
Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty