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The ExtraCare Charitable Trust is recruiting a skilled Maintenance Supervisor to join the team on a permanent contract at Stoke Gifford Village. In this role, you will ensure that buildings, systems, and facilities operate safely and efficiently while maintaining a high-quality environment for residents. Through strong leadership and solid technical knowledge of building systems, you will help create a safe, comfortable, and well-maintained community where residents can enjoy independent living.
Job Responsibility:
Lead, support, and develop maintenance teams across multiple complex sites, setting clear expectations, allocating workloads, and ensuring all work is completed to a high standard and within agreed timescales
Use a strong trade background to carry out minor repairs where appropriate, while promoting a high-performing, in-house repairs culture focused on efficiency, cost control, and excellent service to residents
Actively engage with residents through meetings, forums, and consultations to resolve maintenance concerns, improve service delivery, and support local asset management goals
Work in partnership with Regional Building Surveyors to deliver KPIs and performance targets, including regular monitoring and review of contractor performance
Carry out routine inspections of buildings, grounds, and facilities, identifying and prioritising repair needs while ensuring compliance with UK building regulations and health and safety legislation
Coordinate and oversee external contractors, ensuring works are completed safely, on time, within budget, and to the required quality standards
Respond effectively to emergency situations, providing technical guidance and ensuring swift resolution to minimise disruption to residents
Maintain detailed and accurate records of maintenance activities, inspections, and asset histories to support effective planning and reporting
Foster a collaborative, resident-focused approach and promote a strong culture of safety, accountability, and continuous improvement across all locations
Requirements:
5+ years’ experience in large, complex building maintenance, including 2+ years in a supervisory role
Strong knowledge of HVAC, plumbing, electrical, and mechanical systems
Proven leadership skills with the ability to motivate and develop a high-performing team
Proactive, solutions-focused, and responsive to changing priorities and emergencies
Detail-oriented with accurate record-keeping and documentation skills
Committed to safety, service excellence, and resident satisfaction
Collaborative, professional, and focused on continuous improvement
What we offer:
33 Days Annual Leave (FTE) Pro Rata for Part Time
Buy And Sell Holiday
Free Life Insurance
Cycle2work Scheme
Attendance Reward
Free Use of Onsite Gym
Up to 9% employer pension contribution (5% employee)