Maintenance Supervisor

• Supervise, train, and mentor a growing team of maintenance technicians
• Schedule and assign work orders, ensuring timely completion and quality standards
• Conduct performance evaluations and provide constructive feedback
• Foster a positive and collaborative team environment
• Oversee and assist with performing all preventative and reactive maintenance tasks
• Manage and prioritize work orders, ensuring efficient allocation of resources
• Conduct regular inspections of facilities to identify and address maintenance needs
• Maintain accurate records of maintenance activities, inventory, and equipment
• Source and manage relationships with external vendors for specialized maintenance services
• Negotiate contracts and ensure vendor compliance with quality and safety standards
• Monitor vendor performance and resolve any issues that may arise
• Respond to resident maintenance requests in a timely and professional manner
• Maintain positive relationships with residents, addressing concerns and ensuring satisfaction
• Communicate effectively with residents regarding maintenance schedules and updates as needed
• Plan, coordinate, and execute maintenance projects, including under $15,000 in value
• Manage project budgets, timelines, and resources
• Ensure projects are completed on time and within budget
• Ensure compliance with all safety regulations and company policies
• Conduct safety training and promote a safe work environment
• Maintain accurate records of safety inspections and incidents
• Assist in budget creation and adherence
• Track and control maintenance expenses

• 5-7 years of experience residential maintenance, in particular across a portfolio of 100+ units
• Previous management experience required
• Ability to manage multiple priorities and work under pressure
• Extensive knowledge of residential maintenance
• Experience in project management
• Ability to be flexible with work schedule and open to working (or being on-call) some weekends as business requires
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Familiarity with property management software
• Basic knowledge of Massachusetts home improvement codes and regulations
• Motivated to develop a strong understanding of various skilled trades, such as carpentry, HVAC, plumbing, and electrical
• Experience using Google Suite and motivated to adopt new and emerging technologies
• Must be comfortable driving around Boston
• A valid driver's license, a clean driving record, and proof of insurance are required
• High school diploma or equivalent

A vehicle is not required for this position but a plus

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• 5% 401k match
• High-quality health and dental insurance plans
• Fully covered commuter passes for bus, subway, boat, or commuter rail
• Competitive paid time off policy
• Competitive compensation package
• 13 official company holidays
• 1 floating holiday