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Take ownership for the care of our premises and facilities to keep our workplaces running safely, smoothly and reliably. We’re looking for a dependable and practical maintenance colleague who takes pride in their work and understands the difference that well run buildings make to colleagues and tenants experiences while at work. This is a hands on role at the heart of our operational delivery, focused on keeping our spaces safe, functional, health and safety compliant and welcoming across multiple sites. You will respond to day to day repairs, carry out planned maintenance and checks, support office moves or changes, set up workspaces and coordinate contractor access. In this role you need to be calm, adaptable, proactive in problem solving, and organised in how you manage tasks, records and communication. You’ll work with the scheduler to manage priorities efficiently, record work accurately, keep colleagues informed so that nothing is missed and issues are resolved quickly and properly.
Job Responsibility:
Carry out reactive maintenance and minor repairs across multiple sites
Complete planned checks and preventative maintenance
Support workspace readiness, including furniture moves, room set ups and general housekeeping
Act as the on site contact for contractors, coordinating access, works and sign off
Safely move, install and log facilities and IT assets
Support office moves, equipment delivery and space changes
Follow Health & Safety procedures, carrying out dynamic risk assessments and reporting hazards
Communicate clearly with colleagues, tenants and managers on progress and access arrangements
Keep accurate work logs and system records
Support sustainability, cost effective working and out of hours emergency cover on a rota basis
Requirements:
Experience in caretaking, maintenance or facilities work
Practical skills to carry out first line repairs within agreed competency
Strong organisational skills and ability to manage priorities effectively
A customer focused, professional and approachable manner
Clear written and verbal communication skills
Good IT skills for updating records and work logs
A proactive, problem solving approach and ability to work independently
Knowledge of safe working practices and compliance requirements
Full UK driving licence, access to own transport and willingness to travel
Flexibility to provide out of hours emergency cover on a rota basis
Able to work on a Friday as part of their usual working pattern
What we offer:
25 days holiday plus bank holidays each year (pro rata for part time)
8% employer contribution to pension scheme (non-contributory for employee)
Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more
Your Birthday off plus an extra day of leave after 5 and 10 years' service
Life assurance (death in service support scheme) for your beneficiaries
Dress for the day policy
Two CSR days to take per year (volunteering activity)
Access to tax-free childcare and Bike2Work schemes
Special leave for bereavement, compassionate leave & dependent related time off
Learning and professional development opportunities
Flexibility to take unpaid leave, paid study leave & special leave for territorial army
Recognition and engagement schemes including our Our Stars
Tax free 45p per business mile for cars (up to 10,000 miles per year)