Maintenance & Repairs Coordinator, Office Angels

Office Angels

Location:
United Kingdom, Tunbridge Wells

Category:
Construction

Contract Type:
Employment contract

Salary:

28000.00 - 30000.00 GBP / Year

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Job Description:

This role is to engage and allocate work to all sub contractors to the business, working efficiently to ensure all work is completed within set time frames and teams are compliant. The organization delivers responsive, high-quality maintenance and repair services to residents, ensuring homes are safe, well-maintained, and meet the standards that customers deserve.

Job Responsibility:

Acts as the main point of contact for all subcontractors delivering maintenance, repairs, and project work
Coordinates onboarding and inductions, ensuring all documentation, insurance, and accreditation's are current
Maintains and updates the subcontractor database with accurate, compliant information
Supports the allocation and scheduling of work orders based on performance, capacity, and location
Ensures works are allocated correctly and subcontractors receive all necessary details for each job
Responds promptly to updates received via mailboxes, portals, and planners, ensuring tasks are completed within target timescales to meet KPIs
Builds strong working relationships with subcontractors, internal teams, and residents
Provides operational teams with timely updates on subcontractor availability, performance, and any issues
Promotes a culture of partnership, accountability, and continuous improvement
Works closely with Supervisors and Managers to review diaries and optimise service delivery
Assists with complaints investigations and responds effectively to queries from tenants, staff, and residents
Liaises with clients to keep all relevant databases up to date
Helps collate supply and material information from approved suppliers and records cost data accurately
Maintains a proactive approach and supports colleagues with additional duties as needed to ensure smooth operations

Requirements:

Detail-oriented and organised
Excellent multitasking skills
Strong communicator who can build relationships with suppliers and team members
Proficient in Microsoft Office
Proactive problem-solver who can think on their feet
Can work efficiently in a fast-paced role
Experience in similar role such as scheduling, coordinating, planning or maintenance support

What we offer:

25 days holiday, increasing to 28 days at 5-years of service and 30 days at 10-years' service
Pay review every year
Up to £3,000 colleague referral fee
Contributory pension scheme with 4% to 10% matched contributions
Life Insurance
24/7 Digital GP service and counselling helpline (including face to face sessions)
Free eye test voucher annually and contribution towards glasses
Free annual flu jab
Two volunteer days per year
Extensive annual staff wellbeing programme of events
Career development and vocational training opportunities
Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
Annual flu vaccinations
Access to an extensive range of corporate discounts on shopping travel, & days out
Social events, including rounders, festive Fridays and lunch time walking
Travel loan
Long service awards

Additional Information:

Job Posted:
November 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Maintenance & Repairs Coordinator