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The Maintenance Manager is responsible for planning, administering, and directing all unit activities related to facility maintenance and engineering services, including Aramark and client financial accountability, and compliance with the standards established by Aramark, regulatory agencies and client.
Job Responsibility:
Leads, mentors, engages and develops teams to enhance their contributions, including recruiting, assessing, training, coaching, and managing performance
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
Rewards and recognizes employees
Ensures safety and sanitation standards in operation
Develops and maintains effective client and customer rapport for mutually beneficial relationships
Delivers and models WEST as the foundation for delivering excellent customer service
Identifies client needs and communicates operational progress
Develops a strong level of trust and credibility regarding technical competency
Provides technical expertise in all maintenance areas
Provides leadership for maintenance related areas of sales opportunities
Customizes maintenance programs based on specifications and unique client needs
Assists with planning and information as the standard selling model (STAR) is applied with client interactions
Responsible for building revenue and managing budget which includes cost controls regarding maintenance, inventory, projects, and labor as well as ensuring the completion and maintenance of P&L and client budget statements
Adopts all Aramark processes and systems, eliminate custom/manual reports
Understands performance metrics, data, and order and inventory trends
educate teams on key levers to improve margins
Establishes and maintains effective working relationships with other departments to provide a unified approach
Provides overall direction and manages performance for all Facility and Maintenance Managers, Supervisors, and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
Ensures compliance with appropriate safety, OSHA, Joint Commission, and regulatory standards
Requirements:
3-5 years of experience in maintenance
1-3 years of experience in a management role
bachelor's degree or equivalent experience
ability to manage as part of a larger team or manage function independently, without direct supervision