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We are on the hunt for a Maintenance Manager to help keep our restaurants safe, sharp, and running smoothly, so our teams can focus on delivering the bold Popeyes experience our guests know and love. As our Maintenance Manager, you will play a key role in supporting maintenance operations across our growing restaurant estate. You’ll work closely with the Head of Maintenance, Operations teams and external contractors to manage planned and reactive maintenance, support refurbishments, and drive continuous improvement across the estate.
Job Responsibility:
Coordinate planned preventative maintenance and reactive maintenance across the restaurant estate, using Access Maintain/Pronott
Ensure restaurants are maintained to company, safety, compliance and brand standards
Support rapid responses to maintenance issues, helping to minimise operational disruption and equipment downtime
Carry out regular site visits and audits to identify maintenance risks and improvement opportunities
Manage relationships with contractors and service providers, including attendance, quotations, work completion and SLA performance
Support statutory maintenance and health & safety compliance, ensuring records, certifications and documentation are accurate and up to date
Identify commercial efficiencies, support supplier tendering and negotiations, and help manage maintenance budgets
Support site refurbishment programmes, working closely with Operations to maximise budget utilisation
Maintain maintenance systems, trackers and reporting tools, monitoring KPIs and recurring issues
Requirements:
Experience in a maintenance or facilities management role within a multi-site hospitality, retail, leisure or similar fast-paced environment
Experience coordinating contractors, reactive maintenance activity and planned preventative maintenance
Good understanding of building maintenance, commercial kitchen equipment and UK maintenance compliance requirements
Experience using maintenance management systems and reporting tools
Strong communication and stakeholder management skills
Commercial awareness with a good cost-control mindset
Relevant facilities management or maintenance qualifications would be a bonus
Nice to have:
Relevant facilities management or maintenance qualifications