Maintenance Manager II Job at avis budget group (Livonia)

Job Description

The Maintenance Manager II is responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the Territory. May be required to drive a Budget Truck on public access roads.

Job Responsibility

Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels
Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade
Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion
Coordinates vehicle damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies
Oversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed
Partners with the respective Fleet owner, District/City Managers, Territory Performance Managers and/or External Partners to prioritize the workload according to business objectives
Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high-performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture
Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate
Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

Requirements

Organizational and prioritization skills
Financial acumen and forecasting skills
Talent management and delegation
Proven written and verbal communication skills
Excellent investigation and problem-solving skills
Negotiation and vendor management skills
High School diploma required
2-4 year college degree preferred (or equivalent in education, training or experience)
Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service-oriented field)
Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles, cargo vans and box trucks in all weather conditions
Valid Driver License (Class A, B or C CDL)
Must be able to obtain DOT medical clearance
Willingness to Work Outdoors in all weather conditions and near a mechanical shop with moderate noise
Must be 21 years of age and legally authorized to work in the United States
On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely

What we offer

Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

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Maintenance Manager II

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