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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Maintenance Manager – Social Housing

United Kingdom, Chingford 45000.00 - 55000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

We are seeking an experienced Maintenance Manager to oversee the delivery of maintenance services within the social housing sector. The successful candidate will be responsible for managing maintenance operations from mobilisation through to completion, ensuring high-quality service delivery, compliance with regulatory standards, and strong client relationships. A key requirement for this role is a solid working knowledge of NHF Schedule of Rates (SOR), ensuring accurate pricing, cost control, and commercial management across all works.

Job Responsibility

  • Manage day-to-day operations of maintenance services, ensuring services are delivered on time, within budget, and to agreed standards
  • Oversee reactive, planned, and cyclical maintenance programmes
  • Ensure full compliance with health & safety regulations, company policies, and statutory requirements
  • Lead, manage, and develop operational teams including supervisors, engineers, and subcontractors
  • Monitor performance through KPIs and service level agreements (SLAs)
  • Build and maintain strong relationships with clients, stakeholders, and residents
  • Handle escalations, complaints, and complex issues professionally and efficiently
  • Ensure accurate financial management, including forecasting, budgeting, and cost control
  • Review and validate works using NHF SOR to ensure correct application and commercial accuracy
  • Identify opportunities for continuous improvement and service efficiency
  • Prepare and present regular performance and financial reports to senior management and clients

Requirements

  • Proven experience as a Maintenance Manager within social housing or property maintenance
  • Strong working knowledge of NHF Schedule of Rates (SOR)
  • Demonstrable experience managing reactive and planned maintenance
  • Solid understanding of commercial and financial management
  • Knowledge of relevant housing regulations, compliance, and health & safety standards
  • Excellent leadership and team management skills
  • Strong client-facing and stakeholder management experience
  • Ability to analyse data, manage budgets, and drive performance improvements
  • Proficient in relevant systems and Microsoft Office applications

What we offer

  • Referral scheme
  • Employee Benefits
  • Private P
  • Competitive salary
  • Company vehicle or car allowance
  • Employee health and leisure plan including free GP, medical, shopping and leisure discounts, virtual Physiotherapy and health checks, gym discount membership
  • Employee rewards and bonus schemes
  • Referral scheme
  • Ongoing training and development
  • Opportunities for career progression within MNM Property Services
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