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Cliveden House Logo Cliveden House · Hospitality and Tourism

Maintenance & Estate Manager

United Kingdom, Broadway, Worcestershire 50000.00 GBP / Year · Job Posted January 06, 2026
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Job Description

This is a hands-on leadership role that combines practical maintenance work with office-based responsibilities. You’ll be actively involved in the upkeep of the property while managing budgets, compliance, and team development. If you enjoy rolling up your sleeves as much as planning and organizing, this role is for you.

Job Responsibility

  • Maintain high standards of property and facilities management with a practical, flexible approach
  • Ensure compliance with Health & Safety regulations and uphold responsibilities under the Health & Safety at Work Act
  • Be fully familiar with the hotel’s Fire Safety Procedures and champion safety for guests and team members
  • Oversee the safety and compliance of all appliances, fixtures, and fittings—initiating repairs or escalating issues promptly
  • Work closely with the General Manager to set priorities and maintain smooth departmental operations
  • Contribute to the annual departmental budget and manage costs effectively
  • Develop and implement a preventative maintenance plan to protect and enhance the property’s value
  • Lead and manage the maintenance team, including scheduling, holiday requests, appraisals, training, and performance management
  • Delegate tasks effectively to meet deadlines without compromising quality
  • Respond promptly to emergency maintenance requests across all departments
  • Coordinate contractors and manage purchase orders as required
  • Attend training sessions and senior management meetings, sharing insights to drive continuous improvement

Requirements

  • IOSH or NEBOSH qualification is desirable but not essential
  • Experience in risk assessments, contractor management, and fire safety compliance
  • Proven leadership experience managing diverse teams and external contractors
  • Strong problem-solving skills and ability to work independently and collaboratively
  • Financial acumen with experience managing budgets and projects within tight deadlines
  • Trade qualifications such as plumbing, BIFM/FM certification, or NVQ Level 3 in electrical/mechanical maintenance are advantageous

What we offer

  • Monthly TRONC (estimated at £3,000 annually)
  • Staff accommodation available for up to 6 months
  • Free team meals while on duty
  • Cashback healthcare cover after probation
  • Option to join private healthcare after probation
  • Awards of Excellence recognition
  • Length of service gifts
  • Team rate at Iconic Luxury Hotels
  • Friends & family rate at Iconic Luxury Hotels
  • 25% discount on food & beverages
  • Discounts on spa treatments and products
  • Refer-a-friend incentive
  • Cycle-to-work scheme
  • Employee Assistance Programme
  • Team social events, seasonal gifts, and more…
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