This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Maintenance & Damage Manager is responsible for the overall performance of the preventative maintenance and service repair of fleet vehicles as well as overall inventorying, sourcing, ordering and distribution of parts, tires and other supplies to maximize fleet utilization and profitability for the City/District.
Job Responsibility:
Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the preventative maintenance and service repair of fleet vehicles as well as source and order parts, control inventory, return obsolete or overstocked parts and replenish inventory of common usage parts/tires
Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, including, but not limited to, technician productivity, percent out of service, warranty recovery versus parts and labor and overdue idle cars
Assesses out of service area on a daily basis to establish daily workload
holds daily pre-shift meetings with team members to review prior day performance and communicate daily workload and goals
Ensures all repair orders are completed and processed in accordance with established guidelines
Ensures warranty submissions meet or exceed business plan and all required documentation is submitted
Ensures timely completion of recalls, preventative maintenance and quality of vehicle repairs
Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day and warranty recovery
Oversees the ordering of parts, tools, and supplies
Manages and maintains appropriate vendor relationships and workload assignment, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed. Ensures proper use of purchase orders, receipt of services and/goods, timely submission of invoices for approval and the timely payment of invoices. Maintain up to date files on vendor insurance policies
At bussing locations, oversees the repair and/or maintenance of all busses for the operation
Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture
Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate
Provides a safe work environment by ensuring all safety policies and practices are followed and maintained
Requirements:
High School diploma required
2-4 year college degree preferred (or equivalent in education, training or experience)
Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field)
Valid driver’s license and successful background check
Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
Ability to lift 50 pounds and oversee multiple work areas
Organizational and prioritization skills
Financial acumen and forecasting skills
Talent management and delegation
Proven written and verbal communication skills
Excellent investigation and problem solving skills
Negotiation and vendor management skills
What we offer:
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more