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Maintenance Consultant

United Kingdom, Horsforth 25000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Due to expansion, we're happy to offer you an exciting opportunity to join our dynamic team as a Maintenance Consultant. This is a full-time, permanent position located in Horsforth. The salary for this role is £25,000 annually.

Job Responsibility

  • Dealing with tenants, over the telephone and via email, who have a maintenance issue with their property
  • Identify the problem and assess if it requires a contractor to visit or if it is user error
  • Liaising with landlords, tenants and contractors to facilitate a prompt and professional approach to repairs and maintenance keeping all parties fully informed at all times and obtaining all necessary consents

Requirements

  • Self-motivated
  • Well organised
  • Experience of working within a customer service environment where you are reactive to customer’s needs
  • Great administrative skills and attention to detail
  • IT Literacy
  • Problem solving skills

Nice to have

  • Previous experience in a similar role
  • Basic knowledge of household maintenance issues

What we offer

  • Discounts at over 900 retailers via smart spending app
  • Wellbeing centre resources
  • Employee Assistance Programme with free counselling support sessions
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay
  • Incentivised commission and performance bonuses for most roles
  • Special days and celebrations for length of service
  • Pension
  • Funding for professional qualifications
  • Company socials

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