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Maintenance Assistant

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Brook-St Hiredonline

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Location:
United Kingdom , Cardiff

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Category:
Construction

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We're looking for a skilled Maintenance Assistant to deliver high-quality remedial and maintenance works across South Wales & West developments. You'll visit homes of all tenures - including open-market and Housing Association properties - to complete snagging, identify issues and carry out multi-trade repairs, ensuring every customer receives outstanding aftercare.

Job Responsibility:

  • Attend scheduled homeowner appointments Monday to Friday, with occasional flexibility for evenings or Saturdays (TOIL provided)
  • Carry out a range of multi-trade remedial works, including carpentry, basic plumbing, plaster patching, mastic, door adjustments and general finishing
  • Diagnose faults and identify the most effective solutions on site
  • Deliver first-class customer service, ensuring residents are informed, reassured, and satisfied with completed work
  • Maintain detailed job records, notes, and photos via company systems, and communicate outcomes to the Customer Service team
  • Follow all Health & Safety procedures and use appropriate PPE at all times

Requirements:

  • Strong multi-trade background (carpentry/joinery essential)
  • Experience working in occupied homes, property maintenance, or customer-facing repair environments
  • Solid understanding of NHBC and LABC warranty requirements
  • Good working knowledge of general construction, Health & Safety, and environmental regulations
  • Problem-solving ability, self-motivation, and excellent time management
  • Professional, calm, and courteous communication style
  • Full UK driving licence (essential)
What we offer:
  • Company van, tools, PPE, and uniform
  • Competitive salary and discretionary annual bonus
  • 26 days' holiday plus bank holidays (rising with service), with the option to buy additional days
  • Pension scheme and life assurance
  • Private medical insurance
  • Sharesave scheme
  • Comprehensive wellbeing support and Employee Assistance Programme

Additional Information:

Job Posted:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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