Maintenance Administration Co-ordinator

• Act as the first point of contact for maintenance queries from tenants
• Communicate with landlords regarding repairs, approvals, and property updates
• Coordinate internal staff and external contractors, including emergency call-outs
• Monitor job progress, ensuring quality completion and timely delivery
• Maintain full compliance with all property safety regulations and certification requirements
• Handle maintenance complaints professionally and effectively
• Keep detailed records of works, contractor hours, costs, and materials
• Support lettings and accounts teams with administrative tasks as needed
• Assist with property inspections, move-ins/outs, and general lettings support
• Help manage lettings enquiries, arrange viewings, and ensure a smooth process for prospective tenants

• Highly organised
• Approachable
• Confident in managing multiple tasks
• Strong communication skills
• Problem-solving skills
• Attention to detail
• Prior experience in property management, maintenance coordination, or facilities administration is desirable
• Strong customer service skills
• Ability to build good relationships

Prior experience in property management, maintenance coordination, or facilities administration