Maintanance Manager Job at Associa (Dublin)

Job Description

The Manager of Field Services is responsible for overseeing the day-to-day operations of the maintenance and construction department. This role manages the coordination and execution of clients’ large-scale construction and maintenance projects while supporting the administrative and operational success of the department. The Manager works closely with Boards of Directors, homeowners, community managers, administrators, third-party vendors, and partner banks to ensure projects are completed efficiently and meet client expectations. This role contributes to strengthening client relationships and supporting revenue growth. The Manager operates with moderate independence while collaborating closely with senior leadership.

Job Responsibility

Support business development efforts by promoting Project Services to community managers and clients and contributing to achieving budget goals
Assist with client retention initiatives by helping strengthen client relationships and delivering value-added services
Support large-scale projects by collaborating with leadership and helping position the company as a preferred provider
Partner with Boards of Directors by assisting with project planning, vendor coordination, and project execution
Attend meetings, site inspections, and provide updates to stakeholders as needed
Help develop and maintain department tools, templates, and processes for consistency and efficiency
Ensure assigned projects meet client expectations regarding timelines, communication, billing, and quality standards
Coordinate and support project managers and staff to ensure successful project completion
Assist in staff supervision and development, providing guidance and support as needed
Serve as a communication liaison between Boards, homeowners, vendors, and internal teams
Conduct on-site inspections, status checks, and coordinate meetings with project stakeholders
Monitor project progress and assist with maintaining budgets, timelines, and quality standards
Support financial planning activities, including budgets and funding coordination with clients
Prepare and maintain clear, concise project status reports
Support administrative team functions related to project execution
Identify potential at-risk clients and escalate concerns while supporting retention strategies
Perform other duties as assigned

Requirements

Bachelor’s Degree required
5–7 years of related or transferable experience
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
Strong business communication skills (written, verbal, and interpersonal)
Knowledge of professional correspondence standards (grammar, punctuation, structure)
Understanding of conflict resolution techniques
Strong customer service and relationship management skills
Solid project management skills
Self-motivated, detail-oriented, and a collaborative team player
Ability to interpret and execute verbal and written instructions
Effective time management and prioritization skills

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Maintanance Manager

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