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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.
Job Responsibility:
Assist with daily maintenance tasks, such as service requests and property make-ready
Respond to maintenance related issues in a timely manner
Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines
Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair
Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the tenant’s satisfaction
Ensure maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours. Inform Property Manager and resident if work delayed due to needed parts
Promptly communicate with the property manager concerning all maintenance issues at the property
Requirements:
High school diploma or equivalent is required
At least five years of experience in the property management industry or directly related field
General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, general maintenance
Previous renovation/rehab or minor construction experience
Ability to read, write and understand English
Ability to use general office equipment, such as telephone, computer, printer, copier, and etc.
Excellent customer service and interpersonal skills with the ability to relate to others
Strong organizational and time-management skills
Ability to multi-task
Ability to perform basic mathematical functions
Ability to cope with and defuse situations involving angry or difficult people