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Mainland Agent

United States, Houghton · Job Posted May 04, 2026
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Job Description

The Mainland Agent works at the Houghton office of Isle Royale Resorts, under the direction of Management Personnel. The primary responsibility of the Mainland Agent is to coordinate the delivery of goods, supplies and merchandise to the Island. Working in coordination with Management Personnel, the National Park Service and Isle Royale Resorts suppliers and purveyors is critical in order to assure that all goods, supplies and merchandise are received on the Mainland properly and delivered to the Island promptly. Daily communication with Management Personnel on the Island is essential to a smooth-running operation.

Job Responsibility

  • Coordinate the delivery of goods, supplies and merchandise to the Island
  • represent Isle Royale Resorts in the receiving of goods
  • ensure all goods received are put on the Ranger III and delivered to the Island
  • retrieve Isle Royale Resorts mail from the Post Office and ensure it is put on the boat to the Island
  • make bank deposits for Isle Royale Resorts
  • run errands on the Mainland as directed by Management
  • maintain accurate records of daily deliveries and shipments to the Island
  • check in with management personnel on the Island regularly
  • facilitate mainland support for staff members arriving, departing, and during season including transport via company vehicle.

Requirements

  • Prior administrative experience preferred
  • solid understanding of Microsoft applications including Outlook, Word, PowerPoint, and Excel
  • interpersonal and communication skills, both verbal and written
  • strong interpersonal skills, accuracy, and attention to detail
  • must have a valid driver's license
  • ability to lift and carry boxes up to 40 lbs.

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