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We are looking for a Mainframe Systems Programmer to support and optimize the AS400 and Mac-Pac environment that serves teams across the organization in Farmington Hills, Michigan. This role focuses on system reliability, application changes, platform enhancements, and daily operational processing while helping ensure stable telecommunications support. The ideal candidate brings strong technical judgment, collaborates well with cross-functional partners, and approaches problem solving with a disciplined, service-oriented mindset.
Job Responsibility
Configure, maintain, and enhance the AS400 and Mac-Pac platform to support business operations across sales, engineering, manufacturing, distribution, and related functions
Apply application updates, coordinate operating system improvements, and manage ongoing technical changes to keep the environment secure and dependable
Monitor daily electronic order processing and resolve system issues quickly to minimize disruption to business activities
Investigate recurring incidents, identify root causes, and implement effective corrective actions that improve long-term system performance
Assess current system settings and workflows, then recommend practical improvements that align technical capabilities with operational needs
Partner with internal departments and external vendors to address support needs, communicate technical issues clearly, and deliver effective solutions
Contribute to the upkeep of the company telecommunications environment to help maintain reliable connectivity and communication services
Maintain organized, safe, and efficient work practices while supporting additional programming and system-related assignments as needed
Requirements
Bachelor's degree in Computer Programming or a related technical field
Hands-on experience supporting AS400 environments and working with Mac-Pac software
Working knowledge of RPG, including AS400 RPG and Report Program Generator development or support
Familiarity with IBM mainframe or mainframe application environments
Ability to manage multiple priorities and balance project work with day-to-day production support responsibilities
Strong troubleshooting skills with the ability to analyze system behavior and resolve technical issues methodically
Effective written and verbal communication skills with the ability to work well across departments and with vendors