Mainframe Junior Analyst, Citi

Mainframe Junior Analyst

Citi

Location:
Poland, Warsaw

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

In this role you will be responsible for providing technical support for Citibank’s global z/OS infrastructure, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure. Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priority. You will have the opportunity to develop in the field of communication thanks to cooperation with employees at various levels, in different regions of the world and from a wide range of global IT and business.

Job Responsibility:

Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
participate in testing activities, including the creation and execution of basic test scripts
apply comprehension of how the team interacts with others in accomplishing objectives
assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
exchange ideas and information in a concise and clear manner

Requirements:

Previous Mainframe Operating Systems experience preferred
ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
effective written and verbal communication skills
effective analytic/diagnostic skills
ability to work with virtual and in-person teams, and work under pressure or to a deadline
demonstrated knowledge of operational process changes and improvement
ability to work: 6am - 6pm, weekends, bank holidays

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
a chance to make a difference with various affinity networks and charity initiatives

Additional Information:

Job Posted:
August 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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