CrawlJobs Logo

Mainframe DevOps Support

realign-llc.com Logo

Realign

Location Icon

Location:
Canada , Toronto

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

140000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Mainframe DevOps Support

Requirements:

  • Serve as the first point of contact for Mainframe-related support tickets submitted via the DevOps Jira Service Desk or ServiceNow
  • Assess, categorize, and prioritize incoming tickets, ensuring accurate logging of the issue details and the actions taken
  • Perform initial diagnostics and troubleshooting to resolve simple issues or escalate complex problems to the appropriate Mainframe or Helios support teams
  • Work closely with the Helios team to address issues related to the Helios on Jenkins (Helios V1) pipeline, as applicable
  • Keep ticket submitters informed about the status of their issues, providing regular updates and clear communication throughout the resolution process
  • Adhere to the established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for ticket resolution times
  • Collaborate with application teams, system programmers, and other stakeholders to implement solutions and prevent recurring issues
  • Document resolutions in the knowledge base to aid in the swift resolution of future incidents
  • Contribute to the continuous improvement of the Mainframe support process by participating in post-incident reviews and suggesting enhancements to the ticket handling procedures
  • Maintain awareness of and compliance with RBCs IT security policies and data governance standards
  • Work experience in Mainframe support
  • Strong technical background with experience in Mainframe technologies such as zOS, DBB, JCL, COBOL, ASM, CICS, IMS, Db2, ADFz, RACF and related tools
  • Hands-on experience with various tools in the DevOps space, including but not limited to Jenkins, UCD, SonarQube, GitHub Actions
  • Experience with IT service management platforms like Jira Service Desk and ServiceNow
  • Knowledge of ITIL service management practices, particularly incident and problem management
  • Excellent analytical and problem-solving skills, with the ability to diagnose and resolve technical issues effectively
  • Strong communication and customer service skills, with the ability to explain technical concepts to non-technical users
  • Ability to work in a team environment and collaborate with cross-functional teams
  • Detail-oriented with strong organizational skills to manage a high volume of tickets and tasks
  • Willingness to participate in on-call rotation and provide after-hours support as needed

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Realign - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Mainframe DevOps Support

Senior Systems Testing/QA Specialist

We are seeking a Senior Systems Testing/QA Specialist with over 10 years of expe...
Location
Location
Canada , North York
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
April 20, 2026
Flip Icon
Requirements
Requirements
  • 10+ years of experience in planning, organizing, and implementing enterprise-wide testing efforts
  • Extensive experience with Azure DevOps and Microfocus ALM 12.5
  • Hands-on expertise with AODA audit tools like AXE and WAVE
  • Strong working knowledge of Microsoft Azure cloud technology and DevOps methodologies
  • Experience with mainframe tools (TSO/SPF), payment gateway services, and legacy system interfaces
  • Proficiency in testing ReadyAPI, Web Services, and API functionality
  • Demonstrated success in conducting AODA Compliance Audit & Remediation for large-scale applications
Job Responsibility
Job Responsibility
  • Develop and advise on testing strategies, comprehensive test plans, and identification of necessary resources for high-priority projects
  • Organize and execute functional, non-functional, system integration (SIT), and User Acceptance Testing (UAT), including specialized stress and performance tests
  • Lead AODA Compliance Audits and remediation efforts using industry-standard tools to ensure all applications are accessible and compliant with legislative standards
  • Validate complex interfaces involving ReadyAPI, Web Services, and APIs, ensuring seamless communication between cloud-based platforms and legacy mainframe environments
  • Perform data validation across various databases including IMS, DB2, SQL, and Oracle, and support applications built on .NET and Java technologies
  • Identify, track, and resolve complex technical issues using enterprise test management tools such as Azure DevOps and Microfocus ALM
  • Work fluently across Waterfall, Agile, and DevOps environments, supporting continuous integration and rapid delivery cycles
What we offer
What we offer
  • Architectural Impact: Influence the QA strategy for systems that bridge the gap between legacy mainframe data and modern cloud-based front ends
  • Niche Compliance Expertise: Solidify your standing as a specialist in AODA remediation, a high-demand skill in modern digital transformation
  • Diverse Environment: Work with a wide variety of technologies, from traditional Java/TSO to modern Azure cloud integrations
  • Collaborative Leadership: Act as a technical advisor to project leads and IT stakeholders, ensuring quality is baked into the entire SDLC
Read More
Arrow Right

Senior Systems Testing/QA Specialist

We are seeking a Senior Systems Testing/QA Specialist with over 10 years of expe...
Location
Location
Canada , North York
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
April 20, 2026
Flip Icon
Requirements
Requirements
  • 10+ years of experience in planning, organizing, and implementing enterprise testing efforts
  • Deep working knowledge of the Software Development Life Cycle (SDLC), including Agile, Waterfall, and DevOps methodologies
  • Extensive experience with Azure DevOps and Microfocus ALM 12.5
  • Proficiency with ReadyAPI, Web Services, Java, and .NET platforms
  • Hands-on experience with mainframe tools such as TSO/SPF
  • Direct experience testing within Microsoft Azure cloud environments
  • Demonstrated experience in AODA Compliance Audit & Remediation
  • Experience querying and validating data across IMS, DB2, SQL, Oracle, and UNIX databases
Job Responsibility
Job Responsibility
  • Strategic Planning: Develop and advise on testing strategies, resource identification, and comprehensive test plans for large-scale initiatives
  • Full-Cycle Testing: Plan, organize, and execute functional, non-functional, system integration (SIT), and User Acceptance Testing (UAT), including specialized stress and load performance tests
  • Accessibility Compliance: Conduct AODA Compliance Audits and remediation using tools like AXE and WAVE to ensure all software meets regulatory accessibility standards
  • Technical Integration: Validate complex interfaces involving ReadyAPI, Web Services, and APIs, ensuring seamless communication between cloud applications and back-end databases
  • System Administration & Support: Utilize test management tools like Azure DevOps and Microfocus ALM 12.5 to track defects, manage version control, and document test results
  • Legacy & Mainframe Validation: Test and support interactions with Licensing and Control Systems (LCS), Legacy Mainframe Systems, and Payment Gateway (MPG/EPS) services
  • Collaborative Quality Assurance: Work closely with IT leads and project team members throughout the analysis, design, and implementation phases of the SDLC
What we offer
What we offer
  • Multi-Platform Exposure: Gain experience bridging the gap between cutting-edge Azure Cloud services and mission-critical legacy mainframe systems
  • Niche Domain Knowledge: Deepen your expertise in specialized areas like Payment Gateway integrations and AODA regulatory compliance
  • Strategic Influence: Act as a technical advisor on high-profile projects, influencing the selection of tools and the direction of the testing strategy
  • Professional Stability: Secure a long-term engagement within a structured and professional technical environment
Read More
Arrow Right

Application Management Lead - FX Technology

The Application Management Lead will build and manage a team of Application Mana...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IT experience essential, with relevant experience in Apps Development or production support role
  • Financial services experience highly desirable, with Foreign Exchange or Markets knowledge preferred
  • Experience in / knowledge of information security, or risk management
  • Excellent knowledge of legacy and emerging technologies such as Mainframes, Cloud technologies, and more
  • Understanding of SDLC and DevOps tools
  • Bachelor's degree or equivalent
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to handle pressure and prioritize within tight deadlines while maintaining total accuracy
  • Ability to negotiate and influence outcomes while adhering to organizational policies
Job Responsibility
Job Responsibility
  • Build and manage a team of Application Management Analysts
  • Establish strong processes and governance
  • Work across the FX Technology function with all Development Leads
  • Partner with key areas such as infrastructure, security, application development, architecture, PMO
  • Interface with senior stakeholders in front office FX
  • Manage and maintain applications by filtering out the right work efforts for the developers
  • Carry out administrative responsibilities
  • Project manage applications’ response to technology risk and control issues
  • Fulltime
Read More
Arrow Right
New

CICS, MQ & z/OS Mainframe Systems Programmer

We are seeking an experienced CICS, MQ, and z/OS Systems Programmer to support, ...
Location
Location
United Kingdom , Bromsgrove
Salary
Salary:
Not provided
vertali.com Logo
Vertali Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid hands‑on experience with IBM CICS Transaction Server and IBM MQ in large‑scale z/OS environments
  • Strong understanding of CICS architecture, regions, RDO, CPSM/CICSPlex, and intercommunication facilities
  • Solid experience with MQ administration, including clustering, security, logging, and recovery
  • Good working knowledge of CTG (CICS Transaction Gateway) and its integration patterns
  • Strong z/OS systems programming background, including JCL, SMP/E, WLM, JES2, and subsystem integration
  • Proficiency with RACF and mainframe security concepts
  • Demonstrated capability in performance tuning, problem determination, and high‑severity incident resolution
  • Experience supporting modernisation initiatives, such as APIs, REST enablement, Zowe, DevOps tooling, or hybrid‑cloud integration
  • Ability to produce high‑quality documentation and communicate effectively with technical and non‑technical stakeholders
Job Responsibility
Job Responsibility
  • Install, upgrade, configure, and customise IBM CICS Transaction Server and IBM MQ across multiple z/OS environments
  • Design, implement, and maintain CICS intercommunication capabilities, including transaction routing, distributed program link (DPL), MRO, IPIC, and web enablement
  • Administer and optimise MQ queue managers, channels, queues, and associated security and recovery processes
  • Maintain and tune VSAM datasets, CICS exits, and supporting assembler routines
  • Conduct system testing including integration, regression, concurrency, and failover scenarios
  • Diagnose and resolve complex issues using IPCS, system traces, dumps, logs, and performance data
  • Perform root cause analysis (RCA) and deliver actionable recommendations to prevent recurrence
  • Lead or contribute to performance tuning, capacity planning, and workload optimisation initiatives
  • Support compliance, audit, and security requirements, including RACF and platform hardening
  • Produce clear technical documentation, operational procedures, and stakeholder reporting
What we offer
What we offer
  • A comprehensive, locally competitive benefits package
  • The opportunity to work on high‑availability, enterprise‑scale IBM Z platforms
  • A key role in shaping modernisation, performance, and resilience strategies
  • Collaboration with experienced engineers across infrastructure, security, and application domains
  • A stable environment with room for technical depth, innovation, and continuous learning
Read More
Arrow Right

Oracle Software Engineer

Wayne County’s Department of Information Technology is seeking a Software Engine...
Location
Location
United States , Detroit
Salary
Salary:
Not provided
staffordgray.com Logo
The Stafford Gray Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • Strong communication skills
  • Relevant industry certifications (preferred)
  • Experience in a similar role
  • Familiarity with ITIL (certification preferred)
  • Experience with: Oracle Analytics Cloud (HCM & ERP)
  • Oracle Data Integrator (ODI)
  • PeopleSoft HCM modules
  • Oracle ADB/ADW
  • Database programming skills: SQR, SQL, PL/SQL, PeopleCode
Job Responsibility
Job Responsibility
  • Serve as SME for reporting needs related to Oracle Analytics Cloud and Oracle Data Integrator
  • Coordinate change and release activities for enterprise reporting platforms
  • Use Git and DevOps tools within Agile development practices
  • Collaborate with departments to understand reporting requirements and integrate them into roadmaps
  • Develop new reports and enhance existing reporting capabilities
  • Write scripts using PowerShell, Bash, Batch, Perl, or Python
  • Maintain reporting documentation, operational runbooks, and incident playbooks
  • Support security and audit teams with compliance remediation and reporting
  • Partner with vendors on SaaS solutions to maintain operational excellence
  • Manage the daily ticketing queue and ensure timely resolution of incidents and requests
Read More
Arrow Right

Engineering Lead

Join us as an Engineering Lead. At Barclays, innovation isn’t just encouraged; i...
Location
Location
India , Pune
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in SOLD Simplification
  • Proficient in Tandem, Mainframe as technical skillset & accounting as functional skillset
  • Good hands-on designing and development using COBOL
  • Exposure to new age tech-stack and DevOps
  • Excellent communication skills and stakeholder management skills
  • Exposure of migrating legacy platforms to modern stack
  • Experience with risk and controls, change and transformation, business acumen strategic thinking and digital and technology
Job Responsibility
Job Responsibility
  • Lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions
  • Drive technical excellence, foster a culture of innovation, and collaborate with cross-functional teams to align technical decisions with business objectives
  • Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives
  • Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget
  • Mentor and support team members' professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement
  • Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity
  • Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development
  • Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions
What we offer
What we offer
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
  • Fulltime
Read More
Arrow Right

Senior Business Analyst

We are seeking a Senior Business Analyst to join a specialized project team focu...
Location
Location
Canada , North York
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
April 13, 2026
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Business Analyst, specifically leading large-scale system implementations
  • Demonstrated experience with SDLC, Waterfall, and Agile iterative development, with a proven ability to lead sprints
  • Experience in integrated mainframe and mid-tier environments with knowledge of online and batch transactions
  • Proven ability to produce RTMs (Requirements Traceability Matrices), System Requirements Specifications (SRS), and Business Process Models
  • Proficiency in Azure DevOps, Jira, HP ALM (Quality Center), PowerDesigner, and Power BI
  • Knowledge of the Zachman framework and enterprise architecture governance deliverables
Job Responsibility
Job Responsibility
  • Lead the elicitation, elaboration, analysis, specification, and validation of business, functional, and non-functional requirements
  • Manage the product backlog, facilitate sprints, and translate business needs into user stories, epics, and themes
  • Create current-state and future-state process maps, conceptual/logical data models, and business glossaries
  • Support the transformation of legacy mainframe solutions into modern platforms using COTS products (e.g., Oracle Siebel)
  • Develop low and high-fidelity prototypes and mock-ups, ensuring compliance with accessibility standards (AODA) and user-centric design principles
  • Review test strategies and plans, manage defect logs, and define User Acceptance Testing (UAT) plans
  • Prepare business cases, provide high-level and detailed estimates, and navigate organizational architecture governance reviews
What we offer
What we offer
  • Complex Problem Solving: Work on high-impact services related to licensing, registration, and safety inspections
  • Digital Leadership: Provide advice on user experience (UX) and interaction design principles within a "Digital First" framework
  • Knowledge Transfer: Play a pivotal role in upskilling internal teams throughout the project lifecycle
  • End-to-End Visibility: Participate in every project milestone, from initial feasibility analysis and scoping to final implementation and testing
Read More
Arrow Right

Senior Application Analyst - FX Technology

We are looking for a Senior Application Analyst to join our new Application Mana...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IT experience essential, with relevant experience in Apps Development or production support role
  • Financial services experience highly desirable, with Foreign Exchange or Markets knowledge preferred
  • Experience in / knowledge of information security, or risk management
  • Excellent knowledge of legacy and emerging technologies such as Mainframes, Cloud technologies, distributed ledgers such as Blockchain etc
  • Understanding of SDLC and DevOps tools
  • Bachelor's degree or equivalent
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to handle pressure and prioritize within tight deadlines while maintaining total accuracy
  • Ability to negotiate and influence outcomes while adhering to organizational policies
Job Responsibility
Job Responsibility
  • Senior IT Application analyst works with application managers from a portfolio to reduce and eliminate the administrative work surrounding application development and maintenance
  • Establish strong working relationships with various IT and business teams, such as application development, information security, continuity of business, risk management, etc.
  • Provide assistance to development team to ensure technology risk and control issues and initiatives are addressed timely
  • Ensure application adherence to Identity and access management policies of internal and external IT systems
  • Manage application adherence to recommended software versions (end of life and end of vendor support software monitoring)
  • Manage and track application open source vulnerabilities
  • Ensure application adherence to other information security requirements such as password controls and key management
  • Monitor correct implementation of records management & retention policies
  • Maintain and monitor freshness of Application recovery procedures and continuity of business plans
  • Review escalations, deviations or changes to policies for technology risk and control events and maintain corrective action plans
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy