Mailroom Team Member

• Customer Service Excellence: Represent our organisation professionally at all times, delivering outstanding service to clients and visitors
• Mail Management: Receive, sort, and distribute all incoming and outgoing mail with precision and care
• Client Interactions: Handle inquiries face-to-face and over the phone, ensuring all client needs are met promptly
• Document Handling: File and retrieve documents using an established filing system, maintaining organisation and efficiency
• Courier Coordination: Book and receive courier items, ensuring timely delivery and tracking
• Archiving: Process archive files and track signature movements using our onsite computer systems
• Flexibility: Take on additional duties as required by the Operations Manager or Client, adapting to the needs of the day

• A positive attitude and a commitment to excellent customer service
• Strong organisational skills and attention to detail
• The ability to manage multiple tasks efficiently and effectively
• Excellent communication skills, both verbal and written
• A proactive approach, ready to respond to client requirements as they arise
• Experience in a similar role is a plus, but a willingness to learn and grow is essential

Experience in a similar role

• Team Spirit: Be part of a collaborative team that supports one another
• Variety: Enjoy a diverse range of tasks that keeps your workday interesting
• Professional Growth: Gain valuable experience in a fast-paced environment, enhancing your skills for future opportunities
• Positive Environment: Work in a cheerful atmosphere where your contributions are recognised and appreciated