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We are looking for a dedicated Mailroom Representative to join our team in Southfield, Michigan. This position is fully onsite, requiring your presence five days a week, and offers a long-term contract opportunity. You will play a critical role in ensuring efficient mail operations, including the handling of incoming and outgoing correspondence, package deliveries, and document scanning.
Job Responsibility:
Sort and distribute incoming mail, including patient and insurance correspondence, as well as scanning documents for departmental use
Prepare and mail required documents such as HCFAs, EOBs, and other attachments
Manage incoming shipments and deliveries, ensuring accurate processing and distribution within the office
Set up shipments using FedEx and other carriers through online platforms
Process outgoing mail and inter-office correspondence, including handling faxes and other regional communications
Adhere to company and regulatory compliance standards, ensuring all procedures align with organizational policies
Support inventory management and perform quality control checks to maintain operational efficiency
Complete data entry tasks and assist with claims-related projects as assigned
Collaborate on special projects and tasks delegated by the management team
Provide insights on trends and suggest improvements to enhance mailroom operations
Requirements:
High school diploma or equivalent experience
Proficiency in basic computer operations and internet-based shipping platforms
Strong attention to detail and ability to prioritize tasks effectively under pressure
Excellent written and verbal communication skills
Capable of managing multiple tasks simultaneously in a fast-paced environment
Familiarity with data privacy practices and regulatory compliance standards, including HIPAA
Experience in team-oriented work settings and collaborative environments
Self-motivated with a logical approach to problem-solving and task execution
What we offer:
medical, vision, dental, and life and disability insurance