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Mailroom Representative

United States, Southfield · Job Posted March 12, 2026
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Job Description

We are looking for a dedicated Mailroom Representative to join our team in Southfield, Michigan. This position is fully onsite, requiring your presence five days a week, and offers a long-term contract opportunity. You will play a critical role in ensuring efficient mail operations, including the handling of incoming and outgoing correspondence, package deliveries, and document scanning.

Job Responsibility

  • Sort and distribute incoming mail, including patient and insurance correspondence, as well as scanning documents for departmental use
  • Prepare and mail required documents such as HCFAs, EOBs, and other attachments
  • Manage incoming shipments and deliveries, ensuring accurate processing and distribution within the office
  • Set up shipments using FedEx and other carriers through online platforms
  • Process outgoing mail and inter-office correspondence, including handling faxes and other regional communications
  • Adhere to company and regulatory compliance standards, ensuring all procedures align with organizational policies
  • Support inventory management and perform quality control checks to maintain operational efficiency
  • Complete data entry tasks and assist with claims-related projects as assigned
  • Collaborate on special projects and tasks delegated by the management team
  • Provide insights on trends and suggest improvements to enhance mailroom operations

Requirements

  • High school diploma or equivalent experience
  • Proficiency in basic computer operations and internet-based shipping platforms
  • Strong attention to detail and ability to prioritize tasks effectively under pressure
  • Excellent written and verbal communication skills
  • Capable of managing multiple tasks simultaneously in a fast-paced environment
  • Familiarity with data privacy practices and regulatory compliance standards, including HIPAA
  • Experience in team-oriented work settings and collaborative environments
  • Self-motivated with a logical approach to problem-solving and task execution

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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