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We are seeking a reliable and customer-focused Mailroom & Print Services Associate to support daily operations. This role is ideal for someone who enjoys hands-on work, thrives in a service-oriented environment, and can manage both mailroom and print production responsibilities. The position will primarily focus on mail services, with cross-training in print production after initial onboarding.
Job Responsibility:
Mail Services: Receive, sort, log, and deliver incoming mail and packages
Process outbound shipments and track all mail activity for reporting purposes
Perform scheduled mail runs throughout the facility
Provide excellent customer service when interacting with internal staff
Print & Production Services (Cross-Trained): Review electronic files to ensure print readiness
Print, bind, punch, laminate, assemble, and sort documents
Perform quality control checks prior to delivery
Support high-volume print production requests with accuracy and efficiency
Operations & Equipment Support: Perform routine upkeep and basic maintenance of mailroom and print equipment
Place service calls and coordinate repairs as needed
Order and manage supplies, including support for fax machines
Additional Responsibilities: Maintain accurate logs and tracking systems for all services
Ensure workspace is organized and operating efficiently
Follow all company procedures and safety guidelines
Requirements:
Previous mailroom, print production, or customer service experience preferred
Strong attention to detail and ability to multitask
Comfortable working in a fast-paced, hands-on environment
Ability to lift up to 25 lbs
Basic computer skills and ability to learn new systems