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We are looking for a dependable Mailroom Clerk / Router to support daily mail and package operations for a service-focused environment in Lombard, Illinois. This Long-term Contract position is well suited for someone who enjoys organized, hands-on work and takes pride in accurate distribution and timely processing. The role involves handling incoming and outgoing deliveries, maintaining shipment records, and providing responsive support to internal customers throughout the day.
Job Responsibility
Receive, sort, and distribute incoming mail, parcels, and overnight shipments to the appropriate departments and recipients
Prepare outgoing letters and packages for pickup, ensuring correct labeling, routing, and shipping documentation
Enter shipment and delivery details into tracking systems and maintain accurate records for mailroom activity
Use Microsoft Office tools and internal mailing software to process certified mail and generate required mailing templates
Coordinate with courier and delivery providers to support scheduled pickups, drop-offs, and special delivery requests
Assist with routing packages efficiently to help ensure timely delivery across the site
Monitor reporting information related to mail volume, package status, and service activity as needed
Provide courteous customer service when responding to questions about deliveries, package status, and mail distribution
Requirements
Previous experience in a mailroom, shipping, receiving, delivery, or similar support role is preferred
Working knowledge of Microsoft Office Suite and comfort learning new software applications
Strong data entry skills with attention to detail and accuracy
Ability to manage courier services, overnight packages, and outgoing mail in a fast-paced setting
Good organizational skills and the ability to prioritize multiple daily tasks
Customer service skills with a detail-oriented and helpful approach
Ability to lift, move, and handle mail trays, boxes, and packages as part of regular duties
What we offer
medical, vision, dental, and life and disability insurance