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Mailroom Clerk / Router

United States, Lombard · Job Posted June 15, 2026
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Job Description

We are looking for a dependable Mailroom Clerk / Router to support daily mail and package operations for a service-focused environment in Lombard, Illinois. This Long-term Contract position is well suited for someone who enjoys organized, hands-on work and takes pride in accurate distribution and timely processing. The role involves handling incoming and outgoing deliveries, maintaining shipment records, and providing responsive support to internal customers throughout the day.

Job Responsibility

  • Receive, sort, and distribute incoming mail, parcels, and overnight shipments to the appropriate departments and recipients
  • Prepare outgoing letters and packages for pickup, ensuring correct labeling, routing, and shipping documentation
  • Enter shipment and delivery details into tracking systems and maintain accurate records for mailroom activity
  • Use Microsoft Office tools and internal mailing software to process certified mail and generate required mailing templates
  • Coordinate with courier and delivery providers to support scheduled pickups, drop-offs, and special delivery requests
  • Assist with routing packages efficiently to help ensure timely delivery across the site
  • Monitor reporting information related to mail volume, package status, and service activity as needed
  • Provide courteous customer service when responding to questions about deliveries, package status, and mail distribution

Requirements

  • Previous experience in a mailroom, shipping, receiving, delivery, or similar support role is preferred
  • Working knowledge of Microsoft Office Suite and comfort learning new software applications
  • Strong data entry skills with attention to detail and accuracy
  • Ability to manage courier services, overnight packages, and outgoing mail in a fast-paced setting
  • Good organizational skills and the ability to prioritize multiple daily tasks
  • Customer service skills with a detail-oriented and helpful approach
  • Ability to lift, move, and handle mail trays, boxes, and packages as part of regular duties

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

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