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We are looking for a dedicated Mailroom Associate to join our client's team on a contract basis in Columbus, Ohio. In this role, you will handle essential tasks related to sorting, reviewing, and processing utility invoices in accordance with established procedures. The position requires attention to detail, a commitment to accuracy, and the ability to thrive in a fast-paced production environment.
Job Responsibility:
Process incoming mail by extracting envelopes and sorting invoices, inserts, checks, and other documents based on specific criteria
Utilize separator sheets to organize utility bills for efficient scanning
Conduct manual reviews of utility invoices to ensure compliance with client and departmental standards
Identify bills that do not meet procedural requirements, attach rejection forms, and escalate to the lead for further review
Meet production goals while working on a high-paced mailroom production line
Stay updated on new and revised departmental procedures, ensuring outdated practices are discarded and replaced
Perform minor troubleshooting tasks on mail opening equipment to maintain operational efficiency
Proactively report issues and propose solutions to supervisors or team leads
Maintain a clean and organized workspace to support accuracy and attention to detail
Work overtime as necessary to ensure timely completion of all assignments
Requirements:
Physical ability to lift mail trays and debris weighing up to 35 pounds and perform repetitive hand/arm movements
Proven experience in following instructions and maintaining a high level of accuracy
Strong time management and organizational skills to succeed in a fast-paced setting
Self-motivated and capable of working effectively with minimal supervision
Familiarity with troubleshooting processes and mailroom equipment
Understanding of compliance and quality assurance standards
Ability to adapt quickly to updated procedures and maintain focus under pressure