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We are looking for a dedicated Mailroom Assistant to join our team in Janesville, Wisconsin. This long-term contract position involves managing mail operations efficiently, ensuring timely distribution, and delivering exceptional customer service. The ideal candidate will possess strong organizational skills and the ability to work independently within a dynamic corporate environment.
Job Responsibility:
Handle all incoming and outgoing mail, packages, and office supplies, ensuring accurate tracking and proper documentation
Conduct regular mail sweeps across multiple floors to ensure timely delivery
Prepare mail and shipments with correct postage and tracking, including the completion of documentation for international deliveries
Investigate and resolve issues related to undeliverable mail or unidentified recipients
Scan and route mail to intended recipients as required
Respond promptly to service requests and inquiries, maintaining professionalism at all times
Monitor inventory levels and restock supply stations as needed
Maintain detailed logs of all inbound and outbound mail and packages
Inspect work areas regularly to identify items or equipment that need repair or replacement
Provide excellent customer service and perform additional duties as assigned by management
Requirements:
High school diploma or equivalent
Previous experience in mail handling or office operations is preferred
Proficiency in Microsoft Word, Excel, Outlook, and Teams
Strong interpersonal and customer service skills with the ability to work in a fast-paced environment
Quick learner with the ability to adapt to new tasks and processes efficiently
Capable of managing multiple priorities and working independently with minimal supervision
Excellent verbal and written communication skills
Physical capability to lift or move items weighing 50 lbs or more and perform tasks requiring bending, kneeling, standing, or sitting for extended periods
What we offer:
medical, vision, dental, and life and disability insurance