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Mailroom Assistant

United States, Boston · Job Posted June 15, 2026
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Job Description

We are looking for a dependable Mailroom Assistant to support day-to-day mail operations for a contract position in Boston, Massachusetts. This role is ideal for someone who enjoys hands-on administrative support work and can keep mail distribution organized, accurate, and timely across the campus. The successful candidate will help manage incoming accountable mail, assist with deliveries, and handle a variety of routine office support tasks in a detail-oriented services environment.

Job Responsibility

  • Receive, sort, and organize daily incoming mail to ensure prompt distribution to the appropriate departments and individuals
  • Deliver standard and accountable mail across the campus while maintaining accuracy and courtesy
  • Process outgoing mail and prepare items for pickup in accordance with USPS guidelines and mailing procedures
  • Track and document accountable mail deliveries to support proper chain-of-custody and receipt confirmation
  • Assist with general mailroom support activities, including packaging, labeling, and preparing items for internal distribution
  • Respond to routine mail-related requests and help resolve delivery issues in a timely manner
  • Maintain a clean, orderly, and efficient mailroom workspace to support smooth daily operations

Requirements

  • Prior experience in a mailroom, clerical, or office support role is preferred
  • Working knowledge of mail handling procedures, including incoming, outgoing, and accountable mail processing
  • Familiarity with USPS shipping and mailing practices
  • Ability to manage repetitive daily tasks with strong attention to detail and accuracy
  • Comfortable walking throughout campus to complete scheduled mail deliveries
  • Dependable time management skills and the ability to follow established procedures
  • Strong communication skills and a detail-oriented approach when assisting staff and handling deliveries

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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