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We are looking for a dependable Mailroom Assistant to support day-to-day mail operations for a contract position in Boston, Massachusetts. This role is ideal for someone who enjoys hands-on administrative support work and can keep mail distribution organized, accurate, and timely across the campus. The successful candidate will help manage incoming accountable mail, assist with deliveries, and handle a variety of routine office support tasks in a detail-oriented services environment.
Job Responsibility
Receive, sort, and organize daily incoming mail to ensure prompt distribution to the appropriate departments and individuals
Deliver standard and accountable mail across the campus while maintaining accuracy and courtesy
Process outgoing mail and prepare items for pickup in accordance with USPS guidelines and mailing procedures
Track and document accountable mail deliveries to support proper chain-of-custody and receipt confirmation
Assist with general mailroom support activities, including packaging, labeling, and preparing items for internal distribution
Respond to routine mail-related requests and help resolve delivery issues in a timely manner
Maintain a clean, orderly, and efficient mailroom workspace to support smooth daily operations
Requirements
Prior experience in a mailroom, clerical, or office support role is preferred
Working knowledge of mail handling procedures, including incoming, outgoing, and accountable mail processing
Familiarity with USPS shipping and mailing practices
Ability to manage repetitive daily tasks with strong attention to detail and accuracy
Comfortable walking throughout campus to complete scheduled mail deliveries
Dependable time management skills and the ability to follow established procedures
Strong communication skills and a detail-oriented approach when assisting staff and handling deliveries