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Mailroom Assistant

United States, New York · Job Posted May 20, 2026
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Job Description

We are looking for a dependable Mailroom Assistant to support daily mail and package operations in New York, New York. This Long-term Contract position is ideal for someone who takes pride in staying organized, providing helpful customer service, and handling physical tasks in a fast-paced office setting. The person in this role will help keep internal deliveries moving efficiently by sorting incoming items, distributing materials across departments, and supporting general office service needs.

Job Responsibility

  • Receive incoming mail and packages, organize items by destination, and ensure timely delivery throughout the office
  • Prepare outbound mail and shipments by checking labels, applying postage, and coordinating carrier pickups
  • Review returned or misdirected items, correct routing issues, and maintain accurate handling of registered or tracked mail
  • Move mail bins, packages, and supply items to departments while using floor plans to navigate the building efficiently
  • Support shipping and receiving activities, including weighing parcels and processing courier deliveries through common tracking systems
  • Assist with office service tasks such as stocking mail and copy areas, setting up meeting spaces, and providing light reception coverage when needed
  • Help maintain a clean and orderly mailroom by disposing of unnecessary materials and keeping supplies properly organized
  • Lift and transport heavier items safely and assist with unloading deliveries as part of daily distribution activities

Requirements

  • At least 1 year of experience in a mailroom, shipping and receiving, or a similar support environment
  • Ability to read building or floor maps and complete deliveries accurately across multiple departments
  • Strong customer service skills with a detail-oriented and dependable approach to daily work
  • Comfortable using basic computer applications
  • familiarity with package or mail tracking software is helpful but not required
  • Ability to lift up to 50 pounds and remain on your feet for much of the workday
  • Solid organizational skills with the ability to manage high volumes of mail and packages efficiently
  • High school diploma or equivalent
  • Clear English communication skills, both written and verbal

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
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