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Mailroom Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Lake Forest

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Category:
Logistics

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Contract Type:
Employment contract, Contract work

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Salary:

17.00 - 18.00 USD / Hour
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Job Description:

We are looking for a dedicated and detail-oriented Mailroom Assistant to join our team in Lake Forest, Illinois. In this long-term contract role, you will be responsible for managing the daily operations of the mailroom, ensuring timely and accurate handling of incoming and outgoing mail and packages. This position offers the opportunity to work in a dynamic environment where organizational skills and excellent customer service are key to success.

Job Responsibility:

  • Handle all incoming and outgoing mail, packages, and office supplies with precision, ensuring accurate tracking and timely distribution
  • Conduct regular mail sweeps across multiple floors to ensure efficient delivery
  • Prepare outgoing mail and packages, including applying proper postage and handling international shipments with required documentation
  • Investigate and resolve issues related to undeliverable mail or unknown recipients
  • Scan and route mail electronically to recipients when necessary
  • Respond promptly and professionally to customer inquiries and service requests
  • Monitor and replenish inventory at supply stations to maintain operational efficiency
  • Keep accurate records of all mailroom activities, including logs of inbound and outbound items
  • Identify and report any equipment or workspace issues requiring maintenance or replacement
  • Provide exceptional customer service and support to all team members and clients

Requirements:

  • High school diploma or equivalent education
  • Previous experience in mailroom operations or a similar office environment
  • Proficiency in Microsoft Office tools, including Word, Excel, Outlook, and Teams
  • Strong interpersonal and customer service skills, with the ability to thrive in a fast-paced setting
  • Ability to quickly learn new processes and adapt to changing priorities
  • Self-motivated and capable of working independently with minimal supervision
  • Excellent verbal and written communication skills, demonstrating professionalism and attention to detail
  • Physical ability to walk, bend, kneel, and lift or move items weighing up to 50 lbs as needed
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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